Dean Burger
Cañon City,CO
Summary
Skilled Elevator Service Repair Mechanic with a proven track record at KONE Elevators & Escalators, enhancing system performance and energy efficiency. Excelled in troubleshooting and preventive maintenance, boosting customer satisfaction by 30%. Mentored junior mechanics, demonstrating strong leadership and customer service skills. Expert in hydraulic repair and CRM, consistently exceeding performance metrics.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Elevator Service Repair Mechanic
KONE Elevators & Escalators
- Repaired and replaced worn and damaged components.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Disassembled defective parts to make proper repairs.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Coordinated with parts department to determine availability of necessary components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Investigated customer complaints to identify cause of malfunctions.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Elevator Mechanic
TKE Elevator
11.2020 - Current
- Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.
- Optimized workflow by effectively prioritizing repair tasks based on urgency and available resources.
- Installed elevators, escalators and moving sidewalks at different businesses across Location.
- Completed thorough tests of installed systems to verify safety systems and correct operation.
- Dismantled elevator or escalator units to remove and replace defective parts.
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
- Collaborated with building management to schedule timely elevator maintenance, minimizing disruptions to residents and visitors.
- Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
- Maintained detailed records of all services performed, ensuring accurate documentation and easy reference for future needs.
- Serviced installed elevator or escalator to maintain proper functioning and prevent mechanical or electrical issues.
- Repaired or replaced faulty components to return elevator or escalator to fully operational status.
- Conducted preventive maintenance and inspections to comply with building codes.
- Mentored junior mechanics through hands-on training and guidance on best practices in the field of elevator maintenance.
- Streamlined maintenance processes for increased efficiency and reduced downtime in elevator operations.
- Provided exceptional customer service by addressing client concerns promptly while maintaining a professional demeanor.
- Diagnosed complex mechanical issues using advanced troubleshooting techniques, resulting in prompt resolution of problems.
- Managed inventory of replacement parts, tools, and supplies to ensure availability during routine checks or emergency repairs.
- Wired control panels and electric motors to manage Type system operation.
- Retained service records of maintenance and repair tasks to facilitate invoicing.
- Responded swiftly to emergency calls for malfunctioning elevators, ensuring minimal disruption to building occupants'' daily routines.
- Established strong relationships with clients through clear communication channels, leading to repeat business opportunities within the industry sector.
- Read and interpreted blueprints to determine layout of system components and select equipment for installation or repair.
- Tested newly installed equipment to meet safety regulations.
Education
Elevator Mechanic - Elevator Repair
Union Elevator Construction School
Denver, CO07.1999
High School Diploma - General Studies
Douglas County High School
Castle Rock, CO05.1989
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Preventive Maintenance
- Mechanical systems
- Diagnostics
- Workplace safety
- Problem diagnosis
- Equipment diagnostics
- Documentation and reporting
- Customer service
- Grease and lubricant application
- Safety management
- Hydraulic repair
- Equipment adjustment
- Detailing and cleaning
- Electrical system rewiring
- Equipment inspection and testing
- Hydraulic pumps
- Customer relationship management (CRM)
Certification
Rigging and Hoisting
Forklifts
Class B CDL
Timeline
Elevator Mechanic
TKE Elevator
11.2020 - Current
Rigging and Hoisting
Forklifts
Class B CDL
Elevator Service Repair Mechanic
KONE Elevators & Escalators
Elevator Mechanic - Elevator Repair
Union Elevator Construction School
High School Diploma - General Studies
Douglas County High School
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