Dean Dyck
Columbus,Georgia
Summary
Seasoned Technology Specialist with experience in systems administration, maintenance and end-user training. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations. Knowledgeable in managing complicated MQSeries systems, including MVS UNIX and Windows operating systems, servers and specialized software.
Overview
47
47
years of professional experience
1
1
Certification
Work History
Mainframe Non-stop Systems Administrator
TSYS, Inc.
Columbus, GA
11.2002 - 12.2020
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Orchestrated integration and communication of software upgrades.
- Coached and mentored employees and offered constructive feedback for performance improvement.
- Kept software licenses current for computers and mobile devices.
- Planned and implemented [Type] upgrades to system hardware and software.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Systems Specialist
AFLAC, Inc.
Columbus, Georgia
08.1997 - 06.2002
- Collaborated with stakeholders to enhance CICS system utilization and efficiency by customizing business processes.
- Analyzed worker process data to discover factors negatively impacting operational efficiency in MVS & CICS systems, designing remedial methods of correction.
- Prepared documentation on policies and procedures for operating MVS & CICS systems.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Systems Specialist
TSYS, Inc.
Columbus, Georgia
08.1994 - 08.1997
- Collaborated with stakeholders to enhance CICS system utilization and efficiency by customizing business processes.
- Prepared documentation on policies and procedures for operating CICS systems.
- Set system metrics and thresholds to maintain proper operational continuity.
- Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
- Updated and maintained CICS software.
Senior Systems Programmer
Gulfstream Aerospace, Inc.
Savannah, GA
08.1991 - 08.1994
- Stress-tested CICS code to validate code changes.
- Crafted CICS[Type] application components.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Installed code fixes and enhancements for inclusion in future code releases and patches.
- Debugged and modified CICS software components.
- Installed and Maintained CICS software.
Senior System Programmer
AFLAC, Inc.
Columbus, Georgia
07.1988 - 08.1991
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Collected and analyzed performance and capacity data to assess and prevent problems.
- Installed and Maintained CICS software.
- Programmed operating system to support virtual storage and run applications for multiple locations.
- Implemented CICS application for network traffic monitoring system.
Senior Systems Programmer
Brunswick Pulp & Paper / Georgia Pacific, Inc.
Brunswick, GA
05.1985 - 07.1988
- Installed and Maintained CICS software.
- Assisted with conversion from DOS/VSE to MVS/VS.
- Crafted Turbo Pascal software for train scale application components.
Systems Programmer
Georgia Farm Bureau
Macon, GA
07.1983 - 06.1985
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal users to optimize systems useage and resolve recurring issues.
- Installed and maintained DOS/VSE and CICS/VSE software.
- Conducted testing and troubleshooting for various CICS/VSE and DOS/VSE software systems.
Systems Programmer
EZ-Go/Textron
Augusta, GA
02.1982 - 09.1983
- Converted from NIXDORF EDOS software on IBM 4341 system to IBM DOS/VSE and CICS/VSE.
- Installed and maintained DOS/VSE and CICS/VSE software.
- Conducted testing and troubleshooting for various CICS/VSE and DOS/VSE software systems.
Systems Programmer
Computer Power, Inc.
Jacksonville, FL
05.1979 - 02.1982
- Installed and maintained DOS/VSE and CICS/VSE software.
- Conducted testing and troubleshooting for various CICS/VSE and DOS/VSE software systems.
Applications Programmer/Lead Systems Programmer
Various Corporations
Orange Park / Jacksonville , Florida
06.1973 - 08.1978
- Programmed Various applications
- Installed and maintained DOS/VS systems software.
Education
Associate of Applied Science - Computer And Information Sciences
Jacksonville Junior College
Jacksonville, FLAssociate of Science - Computer Programming
Automation Training Inc.
St. Louis, Mo.11.1971
Skills
- Security Needs Assessment
- Problem Solving
- Network Security
- Data Backup
- Application Configuration
- Disaster Recovery
- Team Collaboration
- System Testing
- Software Management
Certification
- Certified MQSeries administrator, IBM
Timeline
Mainframe Non-stop Systems Administrator
TSYS, Inc.
11.2002 - 12.2020
Systems Specialist
AFLAC, Inc.
08.1997 - 06.2002
Systems Specialist
TSYS, Inc.
08.1994 - 08.1997
Senior Systems Programmer
Gulfstream Aerospace, Inc.
08.1991 - 08.1994
Senior System Programmer
AFLAC, Inc.
07.1988 - 08.1991
Senior Systems Programmer
Brunswick Pulp & Paper / Georgia Pacific, Inc.
05.1985 - 07.1988
Systems Programmer
Georgia Farm Bureau
07.1983 - 06.1985
Systems Programmer
EZ-Go/Textron
02.1982 - 09.1983
Systems Programmer
Computer Power, Inc.
05.1979 - 02.1982
Applications Programmer/Lead Systems Programmer
Various Corporations
06.1973 - 08.1978
Associate of Applied Science - Computer And Information Sciences
Jacksonville Junior College
Associate of Science - Computer Programming
Automation Training Inc.
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