Dean Earhart
Summary
US Navy Veteran looking for new employment in the Low Voltage industry. A company that is moving in the right direction. A company that My family and I can grow and prosper with. A company that is committed to provide the best customer satisfaction. A company that is community serving and pays forth to our community. A company that protects its employees well being and safety. These are the vital values and experiences that I'm looking forward to. Thanks for your time and consideration
Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in Fire Protection Specialist role.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
15
15
years of professional experience
Work History
Senior Fire Alarm Specialist/Fire Sprinkler Inspector
Convergint Technologies LLC
12.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Senior Fire Alarm Specialist/Fire Sprinkler Inspector
DynaFire / Osceola County School District
12.2020 - 12.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Restructured customer service process, ensuring quicker response times.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Led quality assurance efforts, maintaining high standards for all products and services.
Service Technician IV
Tyco SimplexGrinnell / Johnson Controls
06.2015 - 02.2019
- Repaired/ Programmed/ Installed and inspected fire alarm systems/ water based Sprinkler systems/ Network fire alarm systems /building communication systems / Nurse call systems / Security systems / access control systems and IP-Cellular dialers
NICET 2 Sprinkler inspector
Commercial Fire & Communications
01.2010 - 06.2015
- Test and inspected Fire Sprinkler systems along with fire alarm systems
- Documented test results / educated customers and recommended Solutions
- If truck inventory allowed with customers approval, able to repair failed devices while onsite
Education
Associate in Science Degrees and Technical program - Independent Electrical Contractor / Field Service Engineer
Hillsborough Community College - Dale Mabry Campus
Tampa, FLElectronic Engineering courses - Electronic system design and theory
Broward Community College
Fort Lauderdale, FLInterior Communication technician certification - Servicing Low Voltage systems such as Naval telephone Dimensions 2000 systems to fire alarm systems
US NAVAL Interior Communications technology school
San Diego, CASkills
- Electronic Engineering
- Silent Knight
- Firelite
- DSL
- Notifier
- EST 3
- NICET 2 in fire alarm systems
- NICET 2 in Sprinkler systems inspections
- Field Service Engineering
- Simplex fire alarm systems
- Network programming
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Coaching and mentoring
- Teamwork and collaboration
- Self motivation
- Multitasking Abilities
- Task prioritization
- Idea development and brainstorming
- Adaptability and flexibility
- Time management abilities
- Adaptability
- Reliability
- Effective communication
- Inventory management
Timeline
Senior Fire Alarm Specialist/Fire Sprinkler Inspector
Convergint Technologies LLC
12.2022 - Current
Senior Fire Alarm Specialist/Fire Sprinkler Inspector
DynaFire / Osceola County School District
12.2020 - 12.2022
Service Technician IV
Tyco SimplexGrinnell / Johnson Controls
06.2015 - 02.2019
NICET 2 Sprinkler inspector
Commercial Fire & Communications
01.2010 - 06.2015
Electronic Engineering courses - Electronic system design and theory
Broward Community College
Interior Communication technician certification - Servicing Low Voltage systems such as Naval telephone Dimensions 2000 systems to fire alarm systems
US NAVAL Interior Communications technology school
Associate in Science Degrees and Technical program - Independent Electrical Contractor / Field Service Engineer
Hillsborough Community College - Dale Mabry Campus
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