Eric Cagle
West Chester,PA
Summary
Accomplished Fire Alarm and Sprinkler Inspector at Johnson Controls, adept in quality control and inspection reporting, showcasing a keen eye for detail and a commitment to regulatory compliance. Proven track record in enhancing safety standards and operational efficiency, backed by strong problem-solving abilities and a clean driving record. Demonstrates exceptional training and mentoring skills, ensuring team adherence to best practices.
Overview
8
8
years of professional experience
Work History
Fire Alarm and Sprinkler Inspector
Johnson Controls
07.2022 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
Skilled Laborer
Hickman Sanitation Service
03.2022 - 07.2022
- Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
- Operated power equipment to move materials and promote job efficiency.
- Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Warehouse Manager
Brandywine Ace Pet & Farm
11.2017 - 03.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Customer Service Representative
Wawa
03.2016 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Marketing
West Chester University of Pennsylvania
West Chester, PAHigh School Diploma -
West Chester Bayard Rustin High School
West Chester, PA06.2017
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Clean Driving Record
Timeline
Fire Alarm and Sprinkler Inspector
Johnson Controls
07.2022 - Current
Skilled Laborer
Hickman Sanitation Service
03.2022 - 07.2022
Warehouse Manager
Brandywine Ace Pet & Farm
11.2017 - 03.2022
Customer Service Representative
Wawa
03.2016 - 11.2017
No Degree - Marketing
West Chester University of Pennsylvania
High School Diploma -
West Chester Bayard Rustin High School
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