Dean Fish
Minneapolis,MN
Summary
Organized Systems Engineer skilled in developing product testing procedures and monitoring production to maintain quality and efficiency. Frequently commended for creative problem-solving and continuous improvement contributions. Throughout career spanning 20 years, demonstrated strong aptitude crafting and deploying critical software, overseeing installation security and maintaining complete system effectiveness.
Overview
21
21
years of professional experience
Work History
Senior Systems Engineer
McKesson Medical Surgical
02.2002 - 11.2022
- Automated tasks to reduce labor costs and increase productivity.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Communicated status updates to affected parties when issues arose.
- Provided outstanding helpdesk service and support to customers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Performed root cause analysis to provide resolutions for production issues.
- Was part of disaster recovery testing team at remote location.
- Contributed to requirements gathering and analysis for design and production projects.
- Maintained infrastructure for 35 Distribution centers.
- Worked with Zebra RF devices
- Windows servers
- Zebra, HP and Xerox printers
- Setup equipment at new Distribution centers.
- AS400 Security Officer
Education
Bachelor of Science - Business Administration
Metropolitan State University
Saint Paul, MNSkills
- Mobile Devices
- Design and Implementation
- Process Optimization
- Software Requirements Analysis
- Root Cause Analysis
- Printers and Peripherals
- Quality Assurance
- Hardware and Software Installation
- Cloud Services
- Technical Support
- Windows Server Management
- Infrastructure Management
Timeline
Senior Systems Engineer
McKesson Medical Surgical
02.2002 - 11.2022
Bachelor of Science - Business Administration
Metropolitan State University
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