Dean Frohnapfel
East Petersburg,PA
Summary
Knowledgeable Buyer experienced in supporting businesses with high-quality, reliable goods delivered on a consistent schedule. Expert background in purchasing and procurement environments. Proficient in pricing structures, supplier relations and contract negotiation.
Overview
13
13
years of professional experience
Work History
MRO Buyer
Universal Ingredients/Shanks Extracts
Lancaster, PA
04.2023 - Current
- Identified new sources of supply by researching industry trends and developments through trade journals and other resources.
- Ensured compliance with purchasing policies and procedures regarding supplier contracts and agreements.
- Participated in periodic meetings with internal stakeholders to discuss purchasing strategies and initiatives.
- Developed relationships with key vendors and suppliers for better pricing terms and conditions as well as improved product availability and delivery times.
- Provided guidance on best practices pertaining to MRO buying processes.
- Processed payments for approved invoices in a timely manner.
- Managed the return process of defective or non-conforming material to suppliers.
- Received verbal and written instructions from the Purchasing Manager concerning assignment objectives.
Golf Caddy
Lancaster Country Club
Lancaster , PA
03.2011 - Current
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
- Carried multiple sets of clubs during rounds for players who requested assistance.
- Communicated effectively with golfers regarding their needs and expectations.
- Informed management of any maintenance issues that arose on the course.
- Provided encouragement and moral support to players.
- Monitored weather conditions and advised players accordingly.
- Fostered world-class service to patrons and golfers.
Restaurant Manager
Uncommon Pizza
Lititz, PA
03.2018 - 03.2023
- Developed strategies for improved operational efficiency and customer satisfaction.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
PGA Membership -
PGA of America
Port St. Lucie, FL03-1996
High School Diploma -
Manheim Township
Lancaster, PA06-1987
Skills
- Demand forecasting
- Technical knowledge
- Cost Analysis
- Supplier Relationship Management
- Strategic Sourcing
- Procurement planning
- Negotiation
- Vendor Relations
Timeline
MRO Buyer
Universal Ingredients/Shanks Extracts
04.2023 - Current
Restaurant Manager
Uncommon Pizza
03.2018 - 03.2023
Golf Caddy
Lancaster Country Club
03.2011 - Current
PGA Membership -
PGA of America
High School Diploma -
Manheim Township
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