Dean Hope Smith
Port Saint Lucie,FL
Summary
Motivated and detail-oriented professional with strong organizational and communication skills. Experienced in fast-paced environments and committed to accuracy, efficiency, and excellent customer service. Eager to contribute to a growing organization while continuing professional development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Child Caregiver
Marlene Murray
Jamaica W.I.
05.2017 - 01.2026
- Provided attentive care and supervision to children in safe, nurturing environment.
- Developed and implemented engaging educational activities to promote learning and social skills.
- Established positive relationships with families to enhance communication and support child development.
- Monitored children's behavior and provided guidance to encourage healthy interactions among peers.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Collaborated with parents to address individual needs, fostering personalized care strategies for each child.
Director
Rural Hardware & Building Construction Ltd
Christiana
06.2021 - 01.2023
- Developed and implemented comprehensive business plans to drive growth and achieve organizational goals
- Oversaw all aspects of operations, including budgeting, resource allocation, and performance management
- Developed and maintained strong relationships with key stakeholders, including clients, partners, and industry influencers
- Negotiated partnerships/collaborations with external organizations/vendors/partnerships
- Managed departmental budgets, ensuring resources were allocated effectively to achieve desired outcomes
- Implemented quality control measures to ensure products/services met/exceeded customer expectations
- Mentored and coached employees, fostering professional growth and development within the organization
- Pioneered new product/service offerings that resulted in XX% increase in market share/revenue/profitability
Administrative Assistance
Percy Junior Hospital
Spalding
08.2006 - 10.2011
- Provided high-level administrative support to the Senior Medical Officer, Matron, and Hospital Administrator in a fast-paced healthcare environment.
- Managed executive calendars, scheduled meetings, coordinated clinical appointments, and organized hospital events.
- Prepared confidential medical and administrative reports, correspondence, memos, and meeting minutes.
- Maintained patient and staff records in compliance with hospital policies and privacy regulations (HIPAA).
- Served as liaison between medical staff, nursing departments, patients, and external stakeholders.
- Coordinated internal communications and ensured timely dissemination of critical information.
- Assisted with budgeting documentation, procurement requests, and inventory tracking for medical supplies.
- Handled incoming calls, emails, and inquiries with professionalism and confidentiality.
- Organized and maintained filing systems (electronic and paper-based).
- Supported recruitment processes by scheduling interviews and preparing onboarding documents.
Education
Administrative Management - Administrative Management
The Management Institute of National Development
Mandeville06-2008
No Degree - Education
University of Technology
Kingston07-2002
Business Administration - Business Administration
Holmwood Technical High School
Manchester Jamaica 07-1996
Skills
- Recruiting
- Conducting sales calls
- Attention to detail
- Administrative experience
- Management
- Managing patient records
- Mentoring
- Sales
- Care coordination
- Closing sales
- Team management
- Telemarketing
- Supervising experience
- Microsoft Excel
- Office experience
- Inside sales
- Communication skills
- Medical administrative support
- Medical records
- Organizational skills
- Objection handling (sales technique)
- Record keeping
- Leadership
- Medical scheduling
Certification
- Certificate in Adult and Pediatric First Aid/CPR/AED
- Certificate in Administrative Management June 2008 to Present
- Caribbean Examinations Council Secondary Education Certificate June 1996 to Present CXC passes in the following subjects:
- Mathematics
- Office Procedures
- English language
- Principles of Business
- Principles of Accounts
Languages
English
Timeline
Director
Rural Hardware & Building Construction Ltd
06.2021 - 01.2023
Child Caregiver
Marlene Murray
05.2017 - 01.2026
Administrative Assistance
Percy Junior Hospital
08.2006 - 10.2011
Administrative Management - Administrative Management
The Management Institute of National Development
No Degree - Education
University of Technology
Business Administration - Business Administration
Holmwood Technical High School