Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dean Houshour

Bloomington

Summary

Accomplished professional successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with excellent communication and collaboration abilities demonstrated over 20 years of management performance.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Housing Operations Area Manager

Indiana University
03.2021 - Current
  • Monitor and evaluated teams, identifying and targeting opportunities for improvement
  • Manage a variety of employee concerns, ranging from performance issues to interpersonal conflicts
  • Coordinate monthly and yearly staff trainings
  • Collaborate with other departments to achieve goals



IU Dining General Manager

Indiana University
02.2017 - 02.2021
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Monitor and evaluated teams, identifying and targeting opportunities for improvement
  • Manage, train and motivate back and front-of-house employees to always be improving knowledge and abilities in the field
  • Increased revenue streams by reducing costs, managing schedules to implement corrective actions
  • Responsible for all employee corrective action

IU Dining Assistant Manager

Indiana University
08.1999 - 03.2017
  • Assist in all management procedures
  • Correctly calculate inventory to order appropriate supplies.
  • Lead and directed team members on effective methods, operations and procedures
  • Maintains a safe working and guest environment to reduce the risk of injury and accidents
  • Hired, Scheduled, Trained, and Supervised Staff
  • Assisted with all payroll
  • Prepared Daily Cash Reports
  • Compiled Food Production Leftovers
  • Compiled Monthly Inventories
  • Counted Daily Money Totals

Dining Student Supervisor

Indiana University
02.1998 - 05.1998
  • Supervised 25 Employees Any Given Time
  • Counted Daily Meal Cash Totals
  • Prepared the Building for Opening & Closing

Student Employee

Indiana University RPS
10.1992 - 02.1998
  • Beverage Attendant
  • Line Server/Supplier
  • Dishroom/Custodial

Education

High School Diploma -

Bloomington High School
Bloomington, IN

Skills

  • Relationship building and management
  • Staff training and development
  • Team development
  • Conflict resolution techniques
  • Recruitment and hiring
  • Effective communication
  • MS word/Excel/Powerpoint
  • Adobe Acrobat

Certification

  • Indiana University Legal Compliance
  • Indiana University Sexual Misconduct
  • Indiana University Revenue Processing

Timeline

Housing Operations Area Manager

Indiana University
03.2021 - Current

IU Dining General Manager

Indiana University
02.2017 - 02.2021

IU Dining Assistant Manager

Indiana University
08.1999 - 03.2017

Dining Student Supervisor

Indiana University
02.1998 - 05.1998

Student Employee

Indiana University RPS
10.1992 - 02.1998

High School Diploma -

Bloomington High School

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