Dean Knapp
Summary
Empathetic and compassionate individual with a strong sense of community and service and a deep devotion to the Roman Catholic church, its teachings and mission. Possesses deep understanding of spiritual guidance, counseling, and Biblical studies coupled with excellent organizational and communication skills. Committed to community building and self development through fostering supportive and nurturing environment to positively impact individuals interpersonally and professionally. Given diverse work background, possesses ability to learn quickly and apply principles in any professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pastoral Assistant
The National Shrine of Our Lady of Mount Carmel
Middletown, NY
03.2025 - 12.2025
- Supported priest in daily tasks and responsibilities.
- Assisted in event coordination, promotion and setup for many liturgical and community outreach events.
- Assisted in bookstore with sales, recommendations, customer service, and inventory.
- Attended daily mass with priest.
- Became lector during this position and lectored often.
Volunteer
Shpresa E Shqiptareve
New York, NY
09.2025 - Current
- Volunteer at Catholic young adult group.
- With the founder, organized and led a Holy Face retreat for the feast of St. Therese of Lisieux.
- Assist with Biblical studies and spiritual formation of young adults.
- Participate in group discussions of the faith. Topics include: The writings of St. Paul, The Gospels, The Catechism, Vatican II, Discernment and marriage.
Event Manager
NEXUS Club
New York, NY
04.2024 - 08.2025
- Oversaw on-site operations to ensure seamless event execution and supported service team.
- Collaborated with event coordinator to ensure proper event setup and event expectations were communicated clearly to event staff.
- Communicated and worked with event hosts to ensure guest satisfaction.
- Managed operations for a variety of events including business networking events, fundraisers, company Christmas parties, birthday parties, bar/bat mitzvahs, and many more.
Hospitality
Hutong/ Parm
New York, NY
09.2023 - 06.2024
- Provide excellent service in fast paced fine dining establishment
- Execute craft cocktails with efficiency and skill
- Worked with and proficient with Toast OS system
Food and Beverage
JF Restaurants at The Times Square EDITION
New York, NY
11.2021 - 08.2023
- Provide exceptional service to all guests in a luxury hospitality environment.
- Management of bar upkeep and assist management in inventory.
- Knowledge of MICROS POS systems.
- Cash handling for drawers and tip handling for FOH staff.
Education
Bachelors Degree - Major in Economics; Minor in Psychology
Pace University
New York, NY05.2019
Skills
- Microsoft Office Suite
- Spiritual leadership
- Prayer guidance
- Biblical studies
- Spiritual counseling
- Small group facilitation
- Administrative tasks
- Organizational skills
- Event organization
- Willingness to learn
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Customer service and support
- Creative thinking
- Active listening
- Effective verbal and written communication
- Decision-making
- Guest relations and management
- Schedule management
- Event marketing
- Project oversight and staff supervision
- Hospitality
Certification
- Certificate in Catholic Theology - Augustine Institute (2026)
- Certificate in the Evangelical Ethos of Bishop Robert Barron - Word on Fire Institute (2026)
- Driver's License
- Food Handler Certification
Timeline
Volunteer
Shpresa E Shqiptareve
09.2025 - Current
Pastoral Assistant
The National Shrine of Our Lady of Mount Carmel
03.2025 - 12.2025
Event Manager
NEXUS Club
04.2024 - 08.2025
Hospitality
Hutong/ Parm
09.2023 - 06.2024
Food and Beverage
JF Restaurants at The Times Square EDITION
11.2021 - 08.2023
Bachelors Degree - Major in Economics; Minor in Psychology
Pace University