Dean Knowles
IL
Summary
Dynamic leader with a proven track record at Knowles Printing LTD., enhancing operational efficiency and spearheading strategic improvements. Skilled in management, recently adding vehicle operations and excelling in communication. I've successfully managed cross-functional teams, significantly boosting company profits. Expert in safety protocols and adept at fostering professional relationships, my approach has consistently resulted in enhanced organizational productivity and client satisfaction.
Developed strong time management and safety compliance skills in high-responsibility environment. Effective in managing schedules, ensuring safe transport, and maintaining calm demeanor under pressure. Seeking to transition into new field where these skills can be leveraged to make positive impact.
Overview
39
39
years of professional experience
Work History
Transportation /School Bus Driver
Lockport Township High School
10.2021 - Current
- Safely transported students to and from school, ensuring punctuality and reliability.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
- Adhered to traffic laws and school transportation policies for safe and legal operation.
- Managed student behavior on bus to ensure a safe and respectful atmosphere.
- Coordinated with maintenance team for timely repairs and upkeep of vehicle.
- Facilitated a welcoming and friendly environment by greeting students daily.
- Demonstrated professionalism at all times while engaging with students, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in training new drivers.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced safety by participating in regular training sessions.
Sales Executive
Fuse
10.2018 - 08.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Built relationships with customers to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Achieved company defined sales goals.
National Sales Manager
Kelmscott Communications
10.2012 - 09.2018
- Achieved sales goals and service by cultivating and securing new customer relationships.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Achieved company defined sales goals. Million Dollar Club.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
Partner / Owner /Regional Sales Manager
Rochelle Printing Company
01.2005 - 10.2012
- Oversaw firm's day-to-day operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Prepared and presented reports on status of projects and initiatives.
- Negotiated settlements, achieving mutually satisfactory resolutions for clients involved in disputes.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Collaborated with support staff to maximize team efficiency.
- Drove firm's digital transformation, adopting cutting-edge technologies that placed firm at forefront of industry innovation.
- Negotiated favorable terms in high-value contracts, securing significant savings and advantages for firm.
- Researched and wrote contracts, agreements and proposals.
Vice President of Operations
Knowles Printing LTD.
01.1986 - 12.2004
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Improved overall company reputation through effective public relations and corporate social responsibility initiatives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Optimized facility layout for improved workflow efficiency and safety compliance standards adherence.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Arts - Management
College of St. Francis
Joliet, IL05-1987
High School Diploma -
Joliet Catholic High School
Joliet, IL05-1982
Skills
- Team player
- Safety protocols
- Time management
- Problem solving
- Communication skills
- Behavior management
- Official / Referee
- Schedule adherence
- Responsibility
- Organization skills
- Mentor
- Decision making
Timeline
Transportation /School Bus Driver
Lockport Township High School
10.2021 - Current
Sales Executive
Fuse
10.2018 - 08.2021
National Sales Manager
Kelmscott Communications
10.2012 - 09.2018
Partner / Owner /Regional Sales Manager
Rochelle Printing Company
01.2005 - 10.2012
Vice President of Operations
Knowles Printing LTD.
01.1986 - 12.2004
Bachelor of Arts - Management
College of St. Francis
High School Diploma -
Joliet Catholic High School
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