DEAN LYNCH
Lawton,OK
Summary
Proven leader and adept business manager with a track record of enhancing operational efficiency and profitability at TRILL REMEDIES. Specializes in small business operations and team leadership, significantly improving customer satisfaction and employee productivity. Expert in personnel management and customer relations, consistently developing strong vendor partnerships and fostering a positive work environment. Creative Business Owner with exceptional background spent in management. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Creative Business Owner with exceptional background spent in retail. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Results-drivin manager/owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
12
12
years of professional experience
Work History
Business Owner/Operator
3rd Coast Alternative Solutions Llc
07.2020 - 05.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of 3 employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Business Manager
The Apthokee
09.2016 - 06.2019
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with 10 PLUS suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Optimized inventory management, reducing waste and ensuring availability of key products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Improved project delivery times, setting clear milestones and regularly monitoring progress against objectives.
Retail Store Manager
Under The Clouds
03.2012 - 07.2016
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Supervised 4 TO 5 guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Education
GED -
Thomas Jefferson High School
Port Arthur, TX08.1994
Skills
- Small business operations
- Sales tactics
- Personnel Management
- Financial Reporting
- Customer Relations
- Employee Training
- Quality Assurance
- Customer Service
- New Business Development
- Attention to Detail
- Team Leadership
- Operations Oversight
Timeline
Business Owner/Operator
3rd Coast Alternative Solutions Llc
07.2020 - 05.2024
Business Manager
The Apthokee
09.2016 - 06.2019
Retail Store Manager
Under The Clouds
03.2012 - 07.2016
GED -
Thomas Jefferson High School
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