Dean Markovich
Network Manager
Saint Johns,FL
Summary
Veteran Network Operations Manager adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime.
Overview
13
13
years of professional experience
Work History
Network Manager
Digital Risk Mortgage Services
Jacksonville, FL
05.2020 - Current
- Prioritized framework to evaluate technology and regulate communication with business stakeholders.
- Identified departmental needs and made suggestions regarding technical direction.
- Directed acquisition, installation and testing of network hardware.
- Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Principle Network Engineer
Digital Risk
Jacksonville, FL
10.2017 - 05.2020
- Initiated and managed network test facilities to verify network hardness and resilience.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Provided detailed network diagrams and procedural guidelines.
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
Senior Lead Systems Administrator
Digital Risk
Jacksonville, FL
10.2014 - 10.2017
- Upgraded network by conferring with vendors and developed, tested, evaluated and installed enhancements.
- Performed day-to-day LAN and WAN administration, maintenance and support on over 50 devices.
- Troubleshot network problems and escalated problems to vendor.
- Met financial requirements by submitting information for budgets and monitored expenses.
- Established network specifications and analyzed workflow, access, information and security requirements.
Lead Systems Administrator
Digital Risk
Jacksonville, FL
09.2010 - 10.2014
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Implemented network security measures to minimize data loss.
- Assisted IT staff on troubleshooting issues and closing calls.
System Administrator
Digital Risk
Maitland, FL
03.2009 - 09.2010
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Created patches and solutions to fix bugs in existing applications.
- Provided 24/7 on call infrastructure support
Education
Bachelor of Arts -
UCF
Orlando, FLSkills
Cisco router and switch security
Firewall management tools
Software load balancer expertise
Network architecture understanding
EIGRP routing
DDoS prevention
Disaster recovery operations
Firewall technology expertise
MPLS routers
Change Management
MPLS VPN implementation
Infrastructure planning
Teamwork and Collaboration
Budget administration
Infrastructure development
Project lifecycle management
Accomplishments
- Supervised team of 6 staff members.
Timeline
Network Manager
Digital Risk Mortgage Services
05.2020 - Current
Principle Network Engineer
Digital Risk
10.2017 - 05.2020
Senior Lead Systems Administrator
Digital Risk
10.2014 - 10.2017
Lead Systems Administrator
Digital Risk
09.2010 - 10.2014
System Administrator
Digital Risk
03.2009 - 09.2010
Bachelor of Arts -
UCF