DEAN McMANUS
Colorado Springs,CO
Summary
Accomplished aviation professional with more than 23 years of experience spanning private, corporate, and international airline operations. Recognized leader with expertise in crew instruction, standards, regulatory compliance, service excellence, and operational safety. Former Senior Cabin Crew Line Trainer/Checker and current NetJets Flight Attendant with proven success in developing training programs, conducting evaluations, mentoring crew-members, and promoting a culture of safety and operational excellence.
Overview
14
14
years of professional experience
Work History
Large Cabin Instructor
NetJets
08.2026 - Current
- Deliver comprehensive, timely training to Flight Attendants and company personnel to ensure strict compliance with regulatory requirements and standardized policies.
- Facilitate aircraft-based training across all flight segments, including New Hire, Return to Work, Transition, Additional Operating Experience (AOE), Instructor Qualification, and Service Training.
- Execute dual-role responsibilities as both an Instructor and Standards Evaluator, collaborating closely with the Large Cabin Training Manager.
- Guide new hires through Initial Operating Experience (IOE) and initial flight tours to prepare them for final Standards evaluations.
- Conduct rigorous evaluations for crew and instructors, providing immediate on-the-spot corrections and debriefings on Standard Operating Procedures (SOPs).
- Maintain full currency and proficiency as an active line Flight Attendant and certified Instructor per approved training policies.
- Serve as a Subject Matter Expert (SME) on the Flight Attendant Manual (FAM), Collective Bargaining Agreement (CBA), and Service Checklist.
- Utilize Comply365/mymobile365 proficiently to manage critical compliance, manuals, and training documentation
Flight Attendant
NetJets
03.2025 - Current
- Deliver exceptional private aviation service while maintaining uncompromising standards of safety and professionalism.
- Ensure compliance with Flight Attendant Manual procedures and company SOPs.
- Coordinate with pilots, Owner Services, and support departments to ensure seamless operations.
- Execute personalized food and beverage service while delivering superior Owner experiences.
- Maintain aircraft cabin standards and identify opportunities to enhance service delivery and operational efficiency.
Flight Attendant/SME Trainer
JSX
01.2020 - 01.2025
- Developed crew training courses to support regulatory requirements and corporate standards.
- Refined instructional materials and training syllabi to address current and future learning objectives.
- Conducted cabin safety checks in accordance with Part 135 regulations.
- Delivered premium passenger experiences while maintaining safety and service standards.
Cabin Performance Supervisor
Norwegian Airlines
01.2017 - 01.2020
- Conducted crew briefings and ensured compliance with operational and safety standards.
- Served on Norwegian's Care Team supporting emergency response activities.
- Represented the company during recruitment activities and public engagements.
Senior Cabin Crew – Line Trainer/Checker
Germania Airlines
01.2013 - 01.2017
- Supervised and mentored 85 cabin crew-members.
- Conducted training, evaluations, coaching, and standards duties.
- Participated in recruitment, onboarding, and development of cabin crew personnel.
- Served as liaison between operations, ground services, catering, and cabin crews.
Education
Tourism & Travel Arrangement -
Palmers College
Grays, EnglandAssociate of Arts - Law Studies
Palmers College
Grays, EnglandSkills
- Crew Evaluations
- Crew Resource Management
- Flight Attendant Instruction
- Leadership & Mentoring
- Part 121 & Part 135/Part 91 Operations
- Premium Cabin Service
- Safety & Regulatory Compliance
- SOP & FAM Compliance
- Standards Duties
- Training Development
Timeline
Large Cabin Instructor
NetJets
08.2026 - Current
Flight Attendant
NetJets
03.2025 - Current
Flight Attendant/SME Trainer
JSX
01.2020 - 01.2025
Cabin Performance Supervisor
Norwegian Airlines
01.2017 - 01.2020
Senior Cabin Crew – Line Trainer/Checker
Germania Airlines
01.2013 - 01.2017
Tourism & Travel Arrangement -
Palmers College
Associate of Arts - Law Studies
Palmers College