Summary
Overview
Work History
Education
Skills
Timeline
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DEAN MORELLI

Summary

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

12
12
years of professional experience

Work History

Branch Manager

Ferguson HVAC
09.2023 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Inside Sales Representative

Ferguson HVAC
11.2021 - 09.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.

Car Sales Consultant

Enterprise Holdings LLC
11.2019 - 11.2021
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.

Management Trainee - Branch Manager

Enterprise Holdings LLC
03.2013 - 11.2019
  • Improved management skills by participating in rigorous training programs.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.

Education

Bachelor's Degree - Web Design & Development

Full Sail University
01.2012

Associate's Degree - Graphic Design

Briarcliffe College
01.2008

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Attention to detail
  • Excellent work ethic
  • Coaching and mentoring
  • Relationship building and management

Timeline

Branch Manager

Ferguson HVAC
09.2023 - Current

Inside Sales Representative

Ferguson HVAC
11.2021 - 09.2023

Car Sales Consultant

Enterprise Holdings LLC
11.2019 - 11.2021

Management Trainee - Branch Manager

Enterprise Holdings LLC
03.2013 - 11.2019

Associate's Degree - Graphic Design

Briarcliffe College

Bachelor's Degree - Web Design & Development

Full Sail University

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DEAN MORELLI