Summary
Overview
Core Competencies
Relevant Talent & Organizational Development
Education
Work History
Skills
Certification
Timeline
Summary Of Qualifications
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Deana Ann Tuzzolino
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Deana Ann Tuzzolino

Summary

Highly accomplished, results-driven Talent Development, Human Resources Professional and Educator with over 25 years of experience driving workforce readiness, succession planning, training, and corporate learning frameworks. Proven success in partnering with HR Business Partners (HRBPs) and cross-functional executives to diagnose operational performance gaps and deliver integrated talent portfolios. A Florida Supreme Court Certified Mediator who uniquely leverages conflict resolution and facilitation expertise to align multi-regional stakeholders during critical leadership talent reviews and capability assessments. Expert at using talent analytics and adult learning methodologies to build robust internal pipelines, optimize resource allocation, and maximize employee career progression within global matrixed environments.

Overview

3
3

State of Florida Professional Certifications

25
25
years of professional experience
1
1
year of post-secondary education

Core Competencies

  • Talent & Leadership Development: Succession Planning, Executive-Level Talent Frameworks, Competency Modeling, Career Progression Mapping, Coaching & Mentoring Programs.
  • Instructional Design & Training Delivery: ADDIE/SAM Models, Diverse Learning Style Adaptability, Blended Learning, E-Learning Development (Articulate Storyline 360), Virtual Facilitation (Teams, Zoom).
  • Conflict Resolution & HR Governance: Certified Mediation, Workplace Relationship Management, Performance Improvement Plans (PIPs), Confidentiality, Policy Compliance.
  • Data Analytics & Talent Metrics: Learning Analytics, Quality-of-Hire Metrics, Needs Assessments, Budget Management, Vendor Coordination, HRIS Data Integrity.
  • Technical Platforms: HRIS & CRM Systems, Fluent in Multiple AI Platforms (Digital Learning Tools), Google Workspace, Microsoft Office Suite (Advanced Excel), LMS Platforms (Canvas, Blackboard).
  • Project Management & Collaboration: Needs Analysis , Stakeholder Management, QA/Peer Content Review, Cross-functional Collaboration.
  • Full-Lifecycle Talent Acquisition: Proficient in executing end-to-end recruitment strategies, including drafting targeted job descriptions, managing multi-platform postings, and sourcing diverse candidate pools.
  • Behavioral Interviewing & Assessment: Experienced in conducting structured interviews and utilizing data-driven insights to evaluate candidate qualifications, skills, and organizational cultural fit.
  • Active Listener & Empathetic Communicator: Excel at understanding diverse perspectives and underlying interests to build consensus and trust.
  • Virtual and In-person Meeting Facilitator: Conduct both in-person and virtual meetings using online tools such as Teams, Zoom, and Blackboard Collaborate.

Relevant Talent & Organizational Development

August 2023 - Current
Talent Development Consultant & Certified Mediator Peaceful Solutions, LLC | Seffner, FL

 

  • Partner with HRBPs, talent leaders, and business executives to deliver integrated talent development portfolios aligned with strategic capabilities and workforce needs
  • Design and execute comprehensive corporate training programs, tailoring instructional delivery styles to individual adult learning mechanics to maximize information retention and accessibility.
  • Serve as an organizational change agent, leading workshops focused on cross-functional team collaboration, strategic planning, and conflict resolution.
  • Facilitate regional talent discussions and analyze workforce analytics to ensure data integrity, delivering insights-driven reports that identify talent risks and execute pipeline mitigation actions.
  • Optimize full-lifecycle talent acquisition strategies by drafting competency-mapped job profiles and conducting structured behavioral interviews to assess organizational fit.

      

August 2020 - September 2023
Talent Development, HR and Learning Specialist Bushel and A Peck 1956, LLC | Brandon, FL

 

  • Led comprehensive team training sessions and hosted structured employee alignment meetings, boosting intra-departmental collaboration and execution.
  • Designed and executed a structured succession planning framework, coaching and mentoring emerging populations to accelerate career progression and ensure workforce readiness.
  • Administered HR operations, including end-to-end payroll processing, employee scheduling, workforce optimization modeling, and secure personnel database compliance.
  • Facilitated conflict resolution protocols between personnel and senior executive management to champion a balanced, low-risk, and productive work environment.
  • Executed end-to-end talent acquisition pipelines, coordinating job postings across multi-channel digital platforms and assessing candidate qualifications via structured interview systems.
  • Coordinated external training vendors and monitored the regional talent development budget, ensuring cost-effective resource allocation and measurable program impact.
  • Produced data-driven workforce readiness reports for executive leadership, tracking training metrics and pipeline health across various departments.

       

October 2023 - Current
Supervisor Legends Hospitality LLC | Tampa, FL

       

  • Direct, mentor, and supervise a multidisciplinary team of 15+ employees, building a high-performance culture that significantly increased team morale and service metrics.
  • Developed and implemented structured workplace training programs to accelerate onboarding, align staff with company policies, and establish clear performance expectations.
  • Monitored employee productivity and KPIs to provide targeted, real-time coaching, constructive feedback delivery, and performance development pathways.
  • Managed real-time operations, inventory compliance, workplace safety governance, and vendor/resource allocations under fast-paced event timelines.
  • Resolved high-stress stakeholder and guest complaints promptly, employing advanced communication and mediation skills to protect brand reputation.

         

May 2012 - June 2026
Instructor Florida Virtual School | Orlando, FL

 

  • Spearheaded the end-to-end design and execution of employee development portfolios, including 14 corporate-level digital learning modules tailored to build critical organizational capabilities.
  • Led professional learning development teams and instructed professional certification cohorts for 5 years, directly mentoring and onboarding incoming corporate training personnel.
  • Leveraged complex learning analytics to conduct organizational needs analyses, identifying performance gaps to design targeted competency assessment frameworks that support long-term workforce readiness.
  • Adapted instructional methodologies dynamically to accommodate the diverse psychological, professional, and intellectual capabilities of professional learners.
  • Collaborated heavily with regional peer development teams to execute rigorous quality assurance (QA) and content governance reviews, ensuring strict alignment with organizational outcomes.

Education

Education Specialist (Ed.S.) - Leadership And Learning- Organizational Leadership

Aspen University
Phoenix, AZ
12-2026

Master of Science - Education Technology And Instructional Design – M.

Western Govenors University
Salt Lake City, UT
11-2026

Master’s - Human Services Counseling

Liberty University
Lynchburg, VA
03.2017 - 03.2018

Bachelor’s of Science - Secondary Education in Mathematics and a Minor in Psychology

Liberty University
Lynchburg, VA
01-2011

Associate of Arts - Liberal Arts and Sciences

Hillsborough Community College
Tampa, FL

Work History

Supervisor/Pharmacy Technician

CVS Pharmacy/Eckerd Drug
Plant City, FL
02.1996 - 05.2011
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Monitored individual performance goals to drive team improvement.
  • Managed store operations, including opening/closing procedures and payroll administration.
  • Provided administrative support to district manager for project completion and compliance.
  • Implemented safety protocols to uphold a clean and compliant work environment.
  • Assisted pharmacists with medication management and patient consultations.
  • Processed and filled prescriptions, ensuring accuracy and efficiency.
  • Maintained inventory levels and organized pharmaceutical supplies efficiently.
  • Educated customers on medication usage and side effects effectively.

Middle/High School Science Teacher

Grace Christian School
Valrico, FL
08.2009 - 04.2010
  • Developed and implemented research-driven science curricula to improve student learning outcomes.
  • Delivered engaging instruction in Biology, Chemistry, and Physics, fostering student interest.
  • Maintained positive classroom environment, maximizing student engagement and participation.
  • Utilized data analysis to inform curriculum development, ensuring alignment with educational standards.
  • Evaluated student performance and provided targeted support for struggling learners.

Elementary/Middle/High School Teacher

Ruskin Christian School
Ruskin, FL
07.2007 - 08.2009
  • Adapted teaching strategies to address diverse student needs across all grade levels.
  • Cultivated strong relationships with students and staff, leading to increased collaboration requests from teachers.
  • Established a safe and comfortable learning environment to enhance student engagement.

Middle/High School Teacher

Providence Christian School
Riverview, FL
08.2003 - 08.2006
  • Managed all aspects of classroom instruction, including lesson planning, progress documentation, and student assessment.
  • Promoted student development in mental, social, emotional, and motor skills, fostering a positive learning environment.
  • Implemented comprehensive skill programs to enhance students' research and learning strategies.

Processor II

Progressive Insurance Company
Riverview, FL
11.1998 - 05.2002
  • Guided mentees through personal and professional development sessions.
  • Facilitated group discussions to enhance peer learning and collaboration.
  • Coordinated networking opportunities connecting mentees with industry professionals.
  • Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Consistently exceeded performance goals, earning multiple awards for productivity.
  • Managed insurance policy amendments and documentation follow-ups for enhanced accuracy.
  • Individualized customer policies to meet specific client needs.

Skills

  • Educational assessment
  • Curriculum development
  • Proficient in Google Platforms, Microsoft, LMS and CRM systems
  • Knowledgeable in Articulate Storyline 360
  • Training facilitation
  • Data literacy
  • Student engagement
  • Effective communication
  • Conflict resolution
  • Personalized instruction
  • Soft skills training
  • E-learning development
  • Coaching and mentoring
  • Mobile learning
  • Blended learning strategies
  • Learning management systems
  • Performance improvement
  • Needs analysis
  • Organizational change
  • Collaborative learning
  • Social integration
  • Multidisciplinary team collaboration
  • Learning analytics
  • Technical training
  • Reporting requirements
  • Adult learning theory
  • Enrichment activities
  • Digital literacy
  • Training delivery
  • Documentation
  • Collaboration
  • Motivation strategies
  • Differentiated instruction
  • Feedback delivery
  • Attention to detail
  • Social skills development
  • Problem-solving aptitude
  • Problem-solving
  • Interpersonal communication
  • Professional demeanor
  • Problem-solving abilities
  • Time management abilities
  • Onboarding procedures
  • Employee training
  • Performance management
  • Customer relationship management
  • Data analysis
  • Time management
  • Team collaboration
  • Adaptive teaching
  • Training and mentoring
  • HR program development
  • Recruiting
  • Employee engagement
  • Recruitment
  • Organizational development
  • Payroll completion
  • Tax reporting
  • Negotiation
  • Training development

Certification

  • Florida Supreme Court County Mediator Certification
  • Florida Supreme Court Family Mediator Certification
  • Florida Professional Teachers Certification
  • Cyber Security Training
  • IT Security Awareness Training
  • Mental Health Awareness Training
  • Clinical Educator’s Mentor Program
  • Child Abuse Training
  • ACSI Certification~Math, Science, Language Arts, Reading (K-12)

Timeline

Master’s - Human Services Counseling

Liberty University
03.2017 - 03.2018

Middle/High School Science Teacher

Grace Christian School
08.2009 - 04.2010

Elementary/Middle/High School Teacher

Ruskin Christian School
07.2007 - 08.2009

Middle/High School Teacher

Providence Christian School
08.2003 - 08.2006

Processor II

Progressive Insurance Company
11.1998 - 05.2002

Supervisor/Pharmacy Technician

CVS Pharmacy/Eckerd Drug
02.1996 - 05.2011

Education Specialist (Ed.S.) - Leadership And Learning- Organizational Leadership

Aspen University

Master of Science - Education Technology And Instructional Design – M.

Western Govenors University

Bachelor’s of Science - Secondary Education in Mathematics and a Minor in Psychology

Liberty University

Associate of Arts - Liberal Arts and Sciences

Hillsborough Community College

Summary Of Qualifications

Highly accomplished and results-driven professional with a 25-year career spanning education, mediation, and corporate positions. Recognized for the ability to analyze complex situations, develop strategic solutions, and lead with unwavering integrity. A proven leader in fostering positive relationships and creating efficient, high-performing environments. Combines a passion for professional growth with a strong track record of enhancing productivity, improving brand visibility, and driving business success.

  • Conflict Resolution & Mediation: Expertise in analyzing complex disputes, identifying core issues, and assisting parties in generating practical and effective solutions while upholding strict ethical and confidentiality protocols.
  • Talent & Leadership Development: Expertise in designing integrated talent solutions, conducting insights-driven analysis, and managing frameworks that safeguard long-term workforce readiness while alignment-checking cross-functional stakeholders.
  • Training, Education, and Curriculum Development: Dedicated trainer and educator with 18 years of experience designing and implementing impactful training programs and educational lessons. Skilled in leveraging instructional technology and e-learning platforms to deliver instruction across diverse subjects.
  • Office Management & Operational Leadership: Proven track record in anticipating organizational needs, modernizing office environments, and proactively resolving complex problems to significantly enhance overall productivity and efficiency. Excels in meticulous organization, schedule development, and solutions-oriented office management.
  • Technical & Analytical Proficiency: Advanced skills in Microsoft Office Suite, Google Workspace, QuickBooks, CRM's, and various educator-specific platforms. Proficient in data gathering, report generation, and confidential data management with over 13 years of experience.
  • Exceptional Communication & Interpersonal Skills: Excels in delivering exceptional customer service, navigating high-pressure situations with strong conflict management skills, and building positive relationships. Adept at utilizing technology to facilitate instruction and communication.
Deana Ann Tuzzolino