Andriana Burton
Montgomery,AL
Summary
To use the skills and knowledge that I have learned to obtain a full time pharmacy technician position while allowing for personal and professional growth. Obtained a pharmacy license and have been actively working in the pharmacy. Independent worker with great customer service and great communication skills. High energy, reliable and friendly professional, also a team player
Dynamic Supervisor with a proven track record at Walgreens, enhancing team efficiency and customer satisfaction. Expert in leveraging communication and problem-solving skills to resolve issues and improve operations. Proficient in medication dispensing and maintaining compliance with health standards, demonstrating exceptional organizational and interpersonal abilities.
Overview
5
5
years of professional experience
Work History
Supervisor/pharmacy Technician
Walgreens
06.2023 - Current
•Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
•Applied strong leadership talents and problem- solving skills to maintain team efficiency and organize workflows.
•Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage , filled prescriptions and prepared labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
• Assisted pharmacist in preparing and dispensing medications to ensure patient safety.
• Maintained clean and organized work environment, adhering to health and safety standards.
Supervisor
Burke's Outlet
08.2019 - 08.2020
• Customer service
• Handling money and transactions
• Deposit money
• Answering phones
Supervisor
Walgreens
08.2019 - 08.2020
• Handled customer complaint's, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coaches and trained to improve weak areas.
• maintained compliance with company policies, objectives and communication goals.
• Set over vision and provided team leadership.
• Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows
Education
Virginia College
Montgomery Al Skills
Communication skills
Organization skills
Team leadership skills
Interpersonal skills
Time management skills
Problem solving skills
Product knowledge
Great computer knowledge
Timeline
Supervisor/pharmacy Technician
Walgreens
06.2023 - Current
Supervisor
Burke's Outlet
08.2019 - 08.2020
Supervisor
Walgreens
08.2019 - 08.2020
Virginia College