Dynamic team leader specializing in military relocation management. Expertise in enhancing operational efficiency and ensuring regulatory compliance. Proven ability to streamline processes and improve service delivery.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Military Relocation Delivery Department Team Lead
Cartwright International
Grandview , M0
10.2008 - Current
Led and developed team overseeing military relocation delivery operations, enhancing team cohesion and performance.
Oversaw daily operations of military relocation delivery department, coordinating household goods deliveries.
Ensured compliance with military relocation regulations, company policies, and quality standards.
Identified and implemented process improvements to enhance operational efficiency.
Collaborated with delivery agents, joint personal property shipping offices, and military service members to ensure timely deliveries.
Delivered exceptional customer service during household goods delivery process, ensuring compliance with military requirements.
Deana 's Home Daycare
Self-employeed
Harrisonville , MO
05.2002 - 08.2008
Developed engaging educational activities tailored to individual learning styles.
Provided nurturing care and supervision for children in home setting.
Maintained safe and clean environment for children's play and learning.
Manager
Cash Country USA
Harrisonville , MO
01.2000 - 02.2002
Managed accounts payable and collections, processing vendor invoices, reconciling account balances, and ensuring timely payments. Resolved billing discrepancies, collaborated with vendors and customers, and supported month-end accounting activities while adhering to company policies and financial controls.
Reviewed and processed automotive loan applications for accuracy and completeness.
Verified income, employment, credit, and supporting documentation.
Maintained loan records and updated customer information in processing systems to ensure data accuracy.
Facilitated customer requests and responded to inquiries, enhancing overall satisfaction.
Completed day-to-day duties accurately and efficiently.
Aviation Boatswain's Mate
United States Navy, USN
Yokosuka CV-63, Japan
07.1997 - 07.1999
Inspected, maintained, and repaired arresting gear systems to ensure operational readiness and mission success.
Operated and maintained engine room equipment, providing essential support for military flight deck operations.
Relayed critical aircraft weight settings from air traffic control tower to below decks, enhancing flight operation safety.
Maintained current training records for military personnel in Air Department, supporting readiness and compliance.
Relocation Coordinator - Team Lead at Stewart Title Guaranty Company- Stewart Relocation ServicesRelocation Coordinator - Team Lead at Stewart Title Guaranty Company- Stewart Relocation Services