Deana Galdeano
Fort Worth,TX
Summary
Dynamic General Manager with a proven track record in operations management and team training. Expertise in optimizing processes to enhance service efficiency and guest satisfaction in high-pressure environments.
Overview
19
19
years of professional experience
Work History
General Manager
Star Concessions
DFW Airport
09.2007 - Current
- Directed daily operations to enhance service efficiency and guest satisfaction.
- Implemented strategic initiatives to optimize inventory management and reduce waste.
- Led cross-functional teams in developing training programs for staff performance improvement.
- Analyzed financial reports to inform budgeting decisions and resource allocation strategies.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Ensured compliance with all health department regulations as well as company policies and procedures. Inspection scores always 98%+
- During my tenure I have managed several different concepts in the airport environment including during COVID when managing a restaurant was challenging.
Education
High School Diploma -
Newport Pacific High School
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Team training and development
- Efficient with Aloha, Hot Schedules, Plate IQ, Restaurant 365
- TABC Certified
- Current Servsafe
Timeline
General Manager
Star Concessions
09.2007 - Current
High School Diploma -
Newport Pacific High School