Deana R. Huddleston

• Provide clinical training, supervision and clinical program support to Trainees and Associates.
• Provide direct supervision of clinical staff, including orientation, training and development of employees.
• Evaluate patients, determined care needs and managed implementation of treatment plan.
• Facilitate interdisciplinary communication among members of the healthcare team regarding patient care issues.
• Create and implemented improvement plans to resolve issues and drive improvements to deficient areas.
• Develop individualized treatment plans for clients based on their needs and preferences.
• Review case notes and other documentation to ensure compliance with regulations and standards of care.

• Provide group and Triadic clinical supervision to Trainees, note review and support quarterly chart audits.
• Review case notes and other documentation to ensure compliance with regulations and standards of care.
• Create and implement improvement plans to resolve issues and drive improvements to deficient areas.

• Provide clinical support, training, note review, triadic and group supervision for mental health program
• Provide clinical support, crisis support and note review for Enhanced CAre Management Program
• Conduct regular training sessions on best practices and compliance standards.
• Monitor case files to ensure adherence to agency policies and regulations.
• Participate in team meetings to discuss best practices for client care.
• Lead team meetings to discuss challenges and share solutions among staff members.
• Evaluate staff performance and provided constructive feedback for improvement.
• Review case notes and other documentation to ensure compliance with regulations and standards of care.

Provide individual, couples and family therapy. Provide clinical training, consultation and clinical supervision.

• Supervised 20 staff and monitored quality care, standards and documentation of the entire Behavioral Wellness (BeWell) system
• Conducted oversight of Quality Assurance (QA) and Quality Improvement (QI) functions of the countywide Behavioral Wellness Department, outpatient and inpatient and Community Based Organizations
• Developed and implemented training for assessment and treatment plans to enhance service delivery across Behavioral wellness and Community Based Organizations
• Designed and facilitated note reviewer trainings to ensure leadership staff maintained compliance with documentation requirements
• Advised the Executive Team of improvement needs and identified strategies to implement policy for multi-level employees through support and training
• Investigated and took necessary action on all complaints/reports of employee misconduct, Medi-Cal violations and substandard care
• Created and implemented Grievance Committee to discuss and problem-solve systemic issues
• Oversaw the completion and implementation of Correction Plans for clinic programs and individual chart reviews within established timeframe
• Created and implemented collaborative quality improvement chart reviews each month
• Assured compliance with all federal EQRO and state regulations and requirements
• Assured compliance with Federal and state regulations for Mental Health Plan and MHSA
• Launched first ACCESS line for Santa Barbara County Behavioral Wellness, established training and protocols for new hires, oversaw call analysis, and recommended changes to Executive Team to improve clinic access and crisis response
• Oversight of changes to the Electronic Health Record (EHR)
• Facilitated communication between EHR development company and internal department
• Informed Executive Team of state and federal changes for EHR templates and data pulls
• Interviewed, hired and trained new employees, conduct disciplinary interventions, develop and conduct probationary and annual evaluations, provide ongoing employee support and encouragement
• Coordinated all communication and workflows between Quality Control Management program and all other programs, including Clinical programs, Psychiatric Health Facility, Fiscal, Facilities, Health Information management and Information Technology

• Managed Santa Maria clinics, directly supervised 5 Team Supervisors, conducted oversight for Santa Maria Region and Provider staff (136) and clients (1702)
• Pioneered and oversaw transformation of outpatient system in Santa Maria to conform to the Mental Health Services Act (MHSA) and System Change vision adopted by the department and partners
• Successfully implemented strategies that improved service delivery and access across the county
• Created and implemented a team-based model that successfully reduced client hospitalizations, the risk of hospitalizations and improved quality care and team dynamics
• Developed and monitored the region's budget and recurring performance measures
• Evaluated, developed and implemented regional and department-related policies
• Trained and coordinated efforts of team supervisors to meet regional and department short-term and long-term goals
• Served as liaison and County representative for community partners and multi-agency committees to coordinate provisions of clients in adult, children's and forensic services
• Implemented regional program changes based on System Change initiatives, outcome measures and quality standards developed by the BeWell Compliance and Quality Improvement Committee and Executive Team directives
• Analyzed compliance reports and identified areas for improvement
• Recommended and implemented program design changes to improve services and to meet standards

• Supervised 19 employees including Marriage and Family Therapist Interns/Trainees, mobile crisis workers and administrative staff
• Oversaw day-to-day program operations, managing mobile crisis calls, interventions, staff scheduling, on-call supervision, and office procedures
• Created and implemented program policies and procedures through scheduled and unscheduled training
• Developed procedures enhancing staff knowledge and effective implementation of program services
• Integrated community partnerships and assisted in maintaining ongoing healthy professional relationships
• Conducted supervision and evaluations of SAFTY Specialists (MFT Interns and Trainees) and assigned Parent Partners
• Educated community members around program services, effective prevention methods and crisis management
• Delivered clinical and programmatic training to over 50 SAFTY employees across Santa Barbara County, improving service delivery
• Facilitated weekly group and individual supervision for all interns and trainees
• Provided support and training for QI improvements such as Comprehensive assessment and treatment plan writing per Title 9 and DHCS requirements

• Conducted assessments, treatment plans and recommended treatment for clients aged 6 years to adult
• Provided intensive care psychotherapy for individuals, families and groups
• Monitored progress, implemented referrals, conducted ongoing suicidal/homicidal assessments and maintained above-standard documentation
• Built trust and maintained rapport with diverse client population
• Participated in weekly treatment team planning meetings.
• Encouraged feedback from colleagues to maintain high standard of client care
• Built strong work relationships by actively engaging with colleagues
• Developed and facilitated team leadership meetings

• As Liaison, managed relationships with Probation and Community Leaders for Restorative Justice Program
• Coordinated requests for and facilitated mediations
• Organized and facilitated bi-annual community mediation training
• Evaluated, recruited and trained volunteer staff
• Oversaw daily operations of North County office