Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Smith

Martinsburg,WV

Summary



Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team

goals.

































Overview

7
7
years of professional experience

Work History

Pharmacy Cashier

Walgreens
08.2025 - Current
  • Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
  • Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
  • Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
  • Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.

Patient Service Representative

Winchester Community Mental Health Center
08.2024 - 08.2025
  • Used [Software] to schedule appointments.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Balanced deposits and credit card payments each day.
  • Entered patient demographic and insurance data into electronic medical record system.

Financial Services Representative

Hollywood Casino At Charles Town Races
11.2021 - 08.2024
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Secured casino funds not in use after balancing cash drawer.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored customer transactions to detect suspicious or fraudulent activity.
  • Processed various cash transactions and answered gaming customer questions.

Dietary Cook/Dietary Aide

Canterbury Center Nursing Home
09.2018 - 11.2021
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared food for special parties and groups.
  • Monitored food temperatures throughout preparation and serving process.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained and supervised new kitchen staff on food preparation and safety protocols.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Education

High School Diploma -

Jefferson High School
Shenandoah Junction, WV
06-1998

Skills

  • Telephone etiquette
  • Cooking
  • Dishwashing
  • HIPAA regulations
  • Cleaning and sanitizing
  • Teamwork
  • Order taking
  • Multitasking
  • Meal Prep

Timeline

Pharmacy Cashier

Walgreens
08.2025 - Current

Patient Service Representative

Winchester Community Mental Health Center
08.2024 - 08.2025

Financial Services Representative

Hollywood Casino At Charles Town Races
11.2021 - 08.2024

Dietary Cook/Dietary Aide

Canterbury Center Nursing Home
09.2018 - 11.2021

High School Diploma -

Jefferson High School

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