DeAndra Brown
Newnan,GA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 1 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Piedmont Newnan Hospital
Newnan, Ga
05.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Customer Service Representative
Trinity MBC
Newnan, Ga
05.2019 - 05.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Kinesiology
Concordia University Chicago
River Forest, IL12.2024
High School Diploma -
Newnan High School
Newnan, GA05.2019
Skills
- Emergency Response
- Sterilization Techniques
- ADL Support
- Feeding Assistance
- EMR (Epic)
- Microsoft Excel
Timeline
Patient Care Technician
Piedmont Newnan Hospital
05.2023 - Current
Customer Service Representative
Trinity MBC
05.2019 - 05.2023
Bachelor of Science - Kinesiology
Concordia University Chicago
High School Diploma -
Newnan High School