DeAndra Goodwin

• • Direct rail traffic operations across a high-volume metropolitan transportation network serving millions annually.• Monitor and control train routing, interlocking systems, signals, and switches to ensure safe and efficient movement.• Collaborate with dispatchers, train crews, maintenance teams, and management to maintain operational continuity.• Execute rapid decision-making during service disruptions, emergencies, and operational incidents.• Maintain detailed operational records and ensure compliance with all safety and regulatory requirements.
• Traffic Coordination

• • Ensured safe and reliable transportation services through strict adherence to operating procedures and safety regulations.• Communicated route information, service changes, and emergency announcements to passengers.• Coordinated daily operations with dispatch personnel and transit supervisors.• Assisted with equipment inspections, rail car removals, and operational troubleshooting.• Delivered exceptional customer service while maintaining passenger safety and system efficiency.

• Maintained cleanliness, safety, and operational readiness of transit facilities and equipment.

• Managed inventory and supply replenishment while adhering to agency standards.

• Safely handled and stored cleaning agents and hazardous materials.

• Identified and reported maintenance concerns to support uninterrupted operations.