Jeremy Hackett
Summary
Dedicated Train Director and Train Dispatcher with extensive experience in emergency response and safety protocols. Recognized for exceptional training of new employees and maintaining a secure environment for both staff and passengers through effective communication and oversight.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Train Director/Block Operator
Amtrak
Philadelphia, Pennsylvania
04.2017 - 04.2026
- Directed trains through territory, ensuring the safety of operations and enforcing safety protocols.
- Protected employees and passengers during train movements by reporting irregularities and facilitating prompt resolutions.
- Coordinated actions with crew members during emergency situations and trained new Train Director/Block Operators on protocols and communication standards.
Train Dispatcher
Amtrak
Wilmington, Delaware
02.2022 - 09.2025
- Directed trains through territory using Amtrak's dispatching software to ensure timely and safe operations.
- Ensured safety of employees and passengers by maintaining a secure environment and adhering to safety protocols.
- Responded to emergencies by implementing safety protocols and maintained accurate records of emergency situations for compliance.
Material Handler
J & L Building Materials
New Castle, DE
02.2010 - 04.2017
- Operated forklifts to efficiently move materials within the warehouse, ensuring timely access for production.
- Loaded and unloaded building materials from delivery trucks daily while maintaining accurate inventory records.
- Collaborated with supervisors to develop methods for storing goods, optimizing space utilization and accessibility.
Student Manager
Aramark
Newark, Delaware
11.1999 - 02.2010
- Oversaw daily operations of food service and dining facilities, ensuring efficient workflow and service quality.
- Managed staff schedules to ensure adequate coverage and efficiency while addressing customer complaints to enhance satisfaction.
- Trained new employees on customer service and food safety protocols, implementing best practices for cleanliness and sanitation standards.
Education
High School Diploma -
Glasgow High School
Newark, DE06-2001
Skills
Certification
- Forklift Certified
Accomplishments
- Eagle Scout
Timeline
Train Dispatcher
Amtrak
02.2022 - 09.2025
Train Director/Block Operator
Amtrak
04.2017 - 04.2026
Material Handler
J & L Building Materials
02.2010 - 04.2017
Student Manager
Aramark
11.1999 - 02.2010
High School Diploma -
Glasgow High School