DeAndra Sanchez
El Paso,TX
Summary
I am a prior service worker who has experience in restaurant and food industry. I am ready to learn a new brand of restaurant business and expand my knowledge and skills while performing at an excelerating level. I want to work for new opportunities and evolve my prior skills While bettering myself and those around me by working as best as possible ass a team and an individual. Thank you for your consideration, have a wonderful rest of your day!
Overview
2
2
years of professional experience
Work History
Restaurant Floor Manager
Village Inn
El Paso , Texas
2023.04 - Current
- Directed and coordinated the daily operations of the restaurant floor;.
- Assigned tasks to staff members, monitored performance, and provided feedback
- Maintained a high level of customer service throughout the restaurant;.
- Monitored cash handling procedures to ensure accuracy in all transactions;.
- Resolved customer complaints promptly and courteously;.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Server/Hostess
Village Inn and Restaurant
El Paso , TX
2022.10 - Current
- Used POS terminals to input orders, split bills and check out customers in both positions.
- Completed cleaning duties by sweeping, restocking, cleaning up server, traying, and dining areas.
- Developed connections with guests and generated returned business by providing exceptional customer service while introducing additional items to enhance orders.
- Trained new employees on restaurant procedures and plating techniques.
Receptionist Clerk
Yes We Do hair salon
El Paso , TX
2022.09 - 2023.10
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system to answer scheduling, payment, and any questions to the best of my abilities.
- Updated and recorded customer or client information to maintain accounts.
- Deescalated and absolved any issues that had occurred to the best of my ability with anyone who came in to our business.
Kitchen Staff Member/Customer Service Cashier
Diary Queen
El Paso , TX
2022.03 - 2023.08
- Cleaned and sanitized frequently to maintain health code standards.
- Moved smoothly between different cooking stations to assist and put together meals for dine in and to go orders
- Checked stock regularly while restocking and discard unsafe food to protect customers.
- Prepped, stored and stocked fresh items daily and cleaned and sanitized all kitchen items required while closing along with other staff.
Education
Some College (No Degree) - Kinesiology
The University of Texas At El Paso
El Paso, TXSkills
- Food Safety Understanding
- Dish Preparation
- Point of Sale (POS) System Operations
- Dining Customer Service
- Transactions and Cash Handling
- Customer Service and Rapport
- Warm and Friendly
- Conflict and Complaint Resolution
Timeline
Restaurant Floor Manager
Village Inn
2023.04 - Current
Server/Hostess
Village Inn and Restaurant
2022.10 - Current
Receptionist Clerk
Yes We Do hair salon
2022.09 - 2023.10
Kitchen Staff Member/Customer Service Cashier
Diary Queen
2022.03 - 2023.08
Some College (No Degree) - Kinesiology
The University of Texas At El Paso
Similar Profiles
Madelyn GrantMadelyn Grant
Server at Village InnServer at Village Inn
Maddison FolsomMaddison Folsom
Hostess at Village InnHostess at Village Inn
Stephen JinksStephen Jinks
Manager at Village InnManager at Village Inn