Results-driven and highly organized professional with a solid work background in Supply and Logistics Administration with cross training in mechanics. Excellent planning, organizing, and logistical skills coupled with strong interpersonal communication and leadership abilities. Ability to prioritize and make decisions with proven ability to adjust plans to meet ever-changing operational demands. Ability to manage adversity and diversity with a commitment to excellence. Unquestionable ethics and integrity. An innovative problem-solver with demonstrated competency in the following areas:
Overview
11
11
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowes Home Improvment
Bismarck, North Dakota
10.2024 - Current
Conducted regular audits of store operations to ensure compliance with company policies and procedures.
Assisted in creating budgets for each department based on projected sales figures, expenses.
Monitored stock levels across all departments to maintain adequate supplies throughout the season.
Created promotional materials such as posters, flyers, brochures. to promote special events or promotions in-store.
Department Supervisor
Lowes Home Improvment
Bismarck
10.2023 - 10.2024
Established goals for each team member and monitored progress towards those objectives.
Analyzed data to identify areas of improvement within the department.
Facilitated communication between management, staff, and customers.
Provided coaching and mentoring support to team members.
Conducted performance reviews for staff members.
Monitored department operations to ensure productivity standards were met.
Collaborated with other departments to coordinate activities and resolve issues.
Organized special events or meetings related to the department's activities.
Investigated potential problems or discrepancies reported by team members.
Trained employees on new processes or procedures as needed.
CSR, Sales
Lowes Home Improvment
Bismarck, ND
08.2022 - 10.2023
Returned books to circulation by placing on proper shelves.
Answered patrons' questions and assisted in finding materials requested.
Greeted patrons upon entrance to library and offered assistance with needs or issues.
Operated networked and standalone PCs, photocopier, fax machine and scanner.
Maintained accurate library records for inventory of periodicals and books.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with fellow sales team members to achieve group targets.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Correctional Officer Sergeant
North Dakota State Penitentiary
Bismarck, ND
04.2021 - 09.2022
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Maintained clear and open communications with facility areas to support safe operations.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Applied non-violent response tools and physical restraint during problematic situations.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Detected potential threats and quickly defused conflicts.
Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Coordinated shakedowns to locate and remove unauthorized items.
Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated leadership by making improvements to work processes and helping to train others.
Supply Sergeant
UNITED STATES ARMY, ACTIVE GUARD RESERVE
Bismarck, ND
05.2018 - 05.2021
SERGEANT Bismarck, North Dakota Unit Supply NCO (40 Hours/Week - $35,700.89/Year).
Maintain supply operational standards by implementing production, quality, and customer-service standards.
Resolved problems and identified areas of improvement.
Created and implemented the arrangement of goods within the supply room according to product specifications.
Management of sensitive items of property, major end items, and components.
Engage in transfers, adjustments, turn-ins, issues, receipts, and controls of all property assigned to sub hand receipt customers in automated Global Combat Support System-Army (GCSS-A).
Assist hand receipts customers in preparing reports of survey for lost, stolen, or damaged property.
Post transactions to organizational, installation property, and support transactions.
Schedule and conduct monthly and quarterly inventories and report discrepancies when found.
Prepares requisitions and ensure adequate supply of mission essentials are stocked, good and serviceable.
Maintain receipts, records, and reports of requisitions.
Match purchase orders with invoices, maintain files, and reconcile affirmation of receipt in a timely manner.
Request, receive, issue, and maintain accountability of supplies using GCSS-A.
Inspect incoming deliveries/shipments and report discrepancies.
Monitor the Key Control Program by maintaining accountability of issuing and turn-in of facility keys in accordance with Army Regulations.
Scheduled and performed preventative maintenance and repairs on unit weapons.
Prepared unit and organizational supply documents and operated unit-level computers.
Arranged and controlled weapons and ammunition in security areas.
Maintained automated supply system to account for organizational and installation supplies.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Coordinated resolutions to independently handle damages, shortages and nonconformance.
Operated lift and hand trucks to transfer materials to and from target areas.
Maintained necessary inventory to meet shipping and receiving demands.
Utilized microsoft office suite to organize and maintain shipment records, supply totals and inventory data.
Worked with carrier representatives to handle shipping and delivery needs.
Generated accurate work orders, bills of lading and shipping orders to manage accurate routing of materials.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Prepared packages, calculated postage and verified details for shipments.
Maintained productivity goals by organizing and transferring incoming shipments using SAP WIN GUI and microsoft office to track equipment.
Determined most effective method of shipment for mission success and affordable packages based on budgetary and time requirements.
Repair
UNITED STATES ARMY RESERVES, SPECIALIST
Scottsdale, Arizona
10.2013 - 05.2018
(48 Days/Year - $2,880.00/Year).
Conducted tests and inspections of equipment to ensure high quality performance.
Monitored the performances of customers by coaching with equipment and improved job execution - Produced monthly reports on statuses of equipment and After Action Reports.
Monitor the issue and turn-in of chemical equipment electronically.
Identifies, tags, stores, and arranges equipment to locate them efficiently.
Performed inspections, cleanliness, and damages of equipment and report discrepancies.
Conducts semi-annual and annual inventories.
ERIC KUDERER
United States Army Reserves, 945th Engineer Detachment
Detachment NCO
(719) 516-0431.
MATTHEW MLOTKOWSKI, United States Army
Reserves, 945th Engineer Detachment
Maintenance NCO
(719) 516-0440
CODY SCHMIDT, Chief Warrant Officer-3
North Dakota National Guard
(701) 527-2320.
Education
Some College (No Degree) - Finance
Bismarck State College
Skills
Critical Thinking/Problem Solving
Clerical / Administrative Procedures
Record Keeping
Professionalism/Work Ethic
Personnel Management
Multitasking
Teamwork
Proficient in Microsoft Office Suite
Maintained a security clearance
Army
Coaching
Interpersonal Skills
Customer-service
Engineer
Organizational
Personnel Management
Problem Solving
Quality
References
REFERENCES
CRAIG HOLLAND
Area Maintenance Support Activity 108 (G)
Shop Supervisor
(719) 516-0453