Deandre Clayton
Tinker Federal Credit Union
Midwest City,USA
1
Certification
10
years of professional experience
Accomplished, growth-focused sales professional with a proven track record of enhancing customer satisfaction, retention, and referrals through exceptional service delivery. Expertise in streamlining processes and efficiently resolving issues while fostering teamwork and adapting seamlessly to changing priorities. Strong communication and problem-solving skills complement a commitment to reliability and adaptability, ensuring a significant impact in member services. Eager to leverage these skills in a dynamic environment that promotes personal and professional growth.
Work History
MSO
3 Years 4 Months- Facilitated foundational management learning, teller duties, opening checking and savings accounts, processing loans & mortgages. Delivered customer service to enhance client satisfaction and retention.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Ramp Agent
8 Months- Material handler at Worldwide Flight Services partnering with companies such as FedEx & UPS. Managed the distribution of mail to aircraft.
- Coordinated aircraft ground support operations to ensure timely departures and arrivals.
- Operated ground support equipment, including tugs and belt loaders, for efficient baggage handling.
- Conducted pre-flight checks on equipment to maintain safety and operational standards.
Senior Relationship Banker
1 Year 5 Months- Led management training for bank tellers and personal bankers, specializing in operations and Facilitated loan processes for customers functions.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Analyzed financial needs and provided tailored banking solutions for diverse clientele.
- Led training sessions for junior bankers, fostering a collaborative team environment.
Phone Salesman
7 Months- Assessed individual needs and conducted hands-on demonstrations of the latest technology to enhance customer experience in-store.
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
- Cultivated relationships with T-Mobile employees across channels to streamline customer service and business operations.
- Contributed to team initiatives and fostered an inclusive environment to support employee engagement.
Senior Personal Banker
3 Years 2 Months- Consistently achieve personal & branch sales goals by identifying, marketing, and cross selling banking products and services beneficial to customer needs.
- Proactively market and seek new customer base in market area.
- Performs multiple duties within several areas of banking, account services, branch cleanliness and organization, and professional development.
- Practiced branch security procedures, safeguarding customer confidentiality and privacy to build trust and compliance.
- Ensured compliance with standard operating procedures in banking operations. and all bank policies and procedures.
Car Salesman
2 Years 4 Months- Engaged with customers to identify needs and present tailored vehicle options
- Complete quotes and explain financing options for used vehicles
- Engaged with clients post-interaction to ensure their needs were met with prospective customers and return email / voicemail
- Support on-line customers by setting appointments
- Checked in with existing customers to ensure satisfaction and cultivate future leads
Education
No Degree - In Progress
Associate of Science - Sports Journalism
Basics
Skills
Client services
Customer communication
Document management
Quality assurance
Logistics coordination
Administrative experience
Data entry
Microsoft Office
Windows
QuickBooks
Organizational skills
Time management
Office experience
Typing
Phone etiquette
Certification
- Series 63
- Series 7
- Series 66
Timeline
Ramp Agent
Worldwide Flight Services
08.2024 - 04.2025Read More
MSO
Tinker Federal Credit Union
04.2023 - CurrentRead More
Senior Relationship Banker
Simmons Bank
03.2023 - 08.2024Read More
Phone Salesman
T-MOBILE
07.2022 - 02.2023Read More
Senior Personal Banker
City National Bank
05.2019 - 07.2022Read More
Car Salesman
Automax Hyundai
01.2017 - 05.2019Read More
OKLAHOMA STATE UNIVERSITY
No Degree from In Progress
Read More
KANKAKEE COMMUNITY COLLEGE
Associate of Science from Sports Journalism
Read More
NORTHEASTERN JUNIOR COLLEGE
Basics
Read More