Summary
Overview
Work History
Education
Skills
Timeline
Svetlana KOROTKEVICH

Svetlana KOROTKEVICH

Gainesville,FL

Summary

Caring and skilled Regional Program Specialist passionate about positively impacting programs and helping participants by providing expert support. Familiar with casework management , volunteer coordination and culturally competent community involvement and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

Overview

24
24
years of professional experience

Work History

MSO

Florida State Guard
St Augustine , FL
04.2023 - Current
  • Participated in extensive training in various capacities such as a platoon Sargent, a guide on bearer and a company Sargent

Owner/Operator

Advex Realty Inc
Gainesville , FL
06.2002 - Current
  • Managed day-to-day business operations.
  • Performed statistical operations to improve operations and forecast team needs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Improved records management systems for leases and contracts to boost renewals timeliness.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Maintained up-to-date administrative records to monitor operational conditions.

Owner/Operator

International Connection Inc
Gainesville , FL
05.1999 - 07.2010
  • Managed day-to-day business operations.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Trained and developed team members to build human capital.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed efficient teams and optimized internal policies to increase responsiveness to customer demands.
  • Optimized team hiring, training and performance.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Trained and motivated employees to perform daily business functions.
  • Aligned branding initiatives and sales strategies with client goals.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Coordinated on-call calendar for internal and field staff and delivered proper staff coverage to meet business needs.
  • Directed and managed referral volume based on staff availability.
  • Developed rapport to create safe and trusting environment for care.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reviewed and audited relevant reports and processes to support quality while identifying and addressing staff training needs.
  • Consistently met demands of clients by providing sufficient numbers of direct care providers.
  • Applied objective data for internal and field employee performance evaluations.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Guided staff in documentation processes required for clinical outcomes.

Education

Master Of Science - Organic Chemistry

Moscow Institute of Fine Chemical Technology , Moscow, Russia
06.1987

RN - Nursing

Kirovsky UPK, Moscow Russia
05.1982

Skills

  • Multitasking Abilities
  • Attention to Detail
  • Analytical and Critical Thinking
  • Computer Proficiency
  • Ability to work 12 hours a day 7 days a week
  • Providing response on short notice
  • Emergency messages’ management
  • Data generation and delivery
  • Volunteer and community’ involvement
  • Human Resources management
  • Billing and account management
  • Grant and proposal creation and presentation
  • Working under mentally and physically challenging conditions
  • Making recommendations for improvement
  • Knowledge of military life on and off US bases abroad since 2017(3 years in Mildenhall/Lakenheath and 3 years in Kadena)
  • Conflict resolution and counseling for specific needs and challenges of veterans, military members and their families, especially deployed long term overseas

Timeline

MSO - Florida State Guard
04.2023 - Current
Owner/Operator - Advex Realty Inc
06.2002 - Current
Owner/Operator - International Connection Inc
05.1999 - 07.2010
Moscow Institute of Fine Chemical Technology - Master Of Science, Organic Chemistry
Kirovsky UPK - RN, Nursing

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Svetlana KOROTKEVICH