DeAndre Cooper
Atlanta,Georgia
Summary
Highly motivated and goal-oriented professional with an ambition that ties a progressing marketing education and years of workplace experience together. Skilled in all forms of communication, handling cash and upselling. Searching for a career with opportunities to showcase an excellent ability to manage multiple priorities and display very good attention to detail.
Overview
7
7
years of professional experience
Work History
Uber/Independent Contractor
Uber Technologies Inc.
09.2017 - Current
- Communicated effectively with passengers to ensure they were comfortable, aware of pick up and drop off policies, and entertained.
- Exercised quick and critical thinking skills under pressure with demanding customers.
- Displayed creative problem solving skills in complex situations.
Retail Merchandiser
Publix Grocery
10.2019 - 12.2021
- Maintain the company's standard of being visually appealing.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Increased customer satisfaction by displaying a friendly and helpful attitude towards their unique shopping problems.
Salesperson
Advanced Auto Parts
04.2017 - 09.2017
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
Customer Service Representative
Family Dollar
08.2016 - 09.2017
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Marketing
Georgia State University
Atlanta, GA05.2025
High School Diploma -
Carver High School Heath, Science, And Research
Atlanta, GA05.2015
Skills
- High Level Active Listening
- Problem-Solving Abilities
- Up-Selling Expertise
- Strong Communication Skills
- Self-Performance Improvement Analysis
- Extreme Attention to Detail
- Adaptability
Timeline
Retail Merchandiser
Publix Grocery
10.2019 - 12.2021
Uber/Independent Contractor
Uber Technologies Inc.
09.2017 - Current
Salesperson
Advanced Auto Parts
04.2017 - 09.2017
Customer Service Representative
Family Dollar
08.2016 - 09.2017
Bachelor of Science - Marketing
Georgia State University
High School Diploma -
Carver High School Heath, Science, And Research