DEANDRE MILLER

River Rouge,MI

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

years of professional experience

Work History

Field Technician / CEA Double Agent

Geek Squad - Best Buy

09.2012 - Current

Implementation and fine-tuning of technology solutions on site for business and home entertainment purposes
Commonly installed networking devices for Mac and Windows based PC setup as well as integration with home theater setup and home automation functions
Firsthand experience with latest technology to utilize setups to maximum efficiency and ease of use for client
One-on-one and group in home/business training sessions on client use of systems
Advanced troubleshooting in all aspects of said applications.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in field.
Cultivated strong client relationships by consistently delivering top-quality service.

Field Operations Manager

Source Pro Solutions

06.2006 - 04.2011

I am responsible for the implementation, growth and overall success of all in-home services for Southeast Michigan
Supervise 25 Direct Reporting Agents/technicians and 100+ indirect, including: All coaching, training, business supervision and HR related issues and incidents
Monitored customer preferences to determine focus of sales efforts
Generated monthly and annual sales reports
Led sales calls with team members to establish sales and customer retention goals.
Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
Evaluated and revamped existing workflows within the field operations department, resulting in increased productivity and more efficient use of resources.

PC Area Manager

Best Buy

11.2004 - 04.2006

I directly managed the Home Office and Repair Departments (PCHO and tech bench)
I had indirect responsibility for general store sales management of a $40+ million dollar per year business, basic opening and closing manager duties, 20+ direct reports, and 120+ indirect reports.
Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.

Education

Bachelor of Science - Information Technology

Western Governors University

Salt Lake City, UT

06.2020

Skills

Excellent communication skills
Energetic
Recipient of Geek Squad Customer Satisfaction Compelling leadership skills
Effective Retail Sales Manager Award
Established track record of exceptional sales results

Fortune 500 company sales background
MVP - MVP monthly award issued to top performing and most valuable team member
Relationship Building
Product and Service Sales
Court appearances

City Of River Rouge - Construction Board Of Appeals

As part of the City Of River Rouge - Construction Board Of Appeals (President), I am responsible for hearing and deciding appeals related to the enforcement of the city's building codes and regulations. This board typically deals with cases where property owners or contractors disagree with decisions made by the building official or when variances from the building code are sought.

Here are some key functions and responsibilities of the Construction Board of Appeals:

Hearing Appeals: The board reviews cases where there is a dispute or disagreement with the interpretation or enforcement of building codes by the city's building official.
Granting Variances: The board has the authority to grant variances from specific building code requirements when strict compliance would result in unnecessary hardship, provided that such variances do not compromise safety or other key aspects of the code.
Ensuring Compliance: While the board can grant variances, it also ensures that any exceptions still meet the overall intent of the building codes, maintaining safety and compliance with broader regulations.
Decision Making: The board makes decisions based on evidence and arguments presented by appellants (property owners, contractors) and the building official. These decisions are typically final and binding unless further appealed to a higher authority.
Public Hearings: The board holds public hearings where appellants and other interested parties can present their cases. This process ensures transparency and community involvement in decisions affecting local construction and development.

The Construction Board of Appeals plays a crucial role in balancing the enforcement of building codes with practical considerations, ensuring that construction and renovation projects in River Rouge are safe, compliant, and feasible for property owners.

Timeline