Deandre Wilder
BistroPlex In-Theatre Dining Cinema
Milwaukee,WI
10
years of professional experience
Detail-oriented Floorcare Technician with expertise in hard floor maintenance, quality control, and inventory management. Proven ability to implement effective cleaning techniques and train team members for optimal performance.
Work History
Floorcare Technician
3 Years 4 Months- Operated floor care equipment to maintain cleanliness and safety standards.
- Performed routine inspections and maintenance on cleaning tools and machinery.
- Assisted in training new team members on floor care procedures and safety protocols.
- Implemented efficient cleaning techniques to enhance overall facility appearance.
- Monitored inventory levels of cleaning supplies, ensuring availability for daily operations.
- Collaborated with staff to coordinate deep cleaning schedules for high-traffic areas.
- Responded promptly to urgent cleaning requests, maintaining service quality during high-demand periods.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Assisted in training new team members, ensuring consistent quality across all aspects of floor care services.
- Improved floor cleanliness by consistently performing thorough sweeping, mopping, and vacuuming tasks.
- Played a key role in maintaining a safe work environment through the strict adherence to established safety protocols and guidelines.
Shift Supervisor
1 Year 9 Months- Operated floor care equipment to maintain cleanliness and safety standards.
- Performed routine inspections and maintenance on cleaning tools and machinery.
- Assisted in training new team members on floor care procedures and safety protocols.
- Implemented efficient cleaning techniques to enhance overall facility appearance.
- Monitored inventory levels of cleaning supplies, ensuring availability for daily operations.
- Collaborated with staff to coordinate deep cleaning schedules for high-traffic areas.
- Responded promptly to urgent cleaning requests, maintaining service quality during high-demand periods.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Assisted in training new team members, ensuring consistent quality across all aspects of floor care services.
- Improved floor cleanliness by consistently performing thorough sweeping, mopping, and vacuuming tasks.
- Played a key role in maintaining a safe work environment through the strict adherence to established safety protocols and guidelines.
Assistan Manager
5 Years 3 Months- Assisted management in daily operations, ensuring smooth service delivery and customer satisfaction.
- Coordinated team schedules to optimize staffing levels during peak hours and special events.
- Implemented training programs for new staff, enhancing service quality and operational efficiency.
- Monitored inventory levels and placed orders to maintain stock availability for food and beverage offerings.
- Developed promotional strategies to increase patron engagement and drive revenue growth within the cinema.
- Resolved customer complaints effectively, fostering a positive dining experience in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely meal preparation aligned with audience schedules.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
2 Years 3 Months- Assisted in managing daily store operations and ensuring exceptional customer service standards.
- Supported inventory management, including stock replenishment and merchandise organization.
- Trained new staff on operational procedures and company policies to enhance team performance.
- Executed visual merchandising strategies to optimize product displays for increased sales engagement.
- Collaborated with management to develop promotional campaigns that drove foot traffic and customer interest.
- Monitored sales trends and provided insights for improving product assortment and inventory levels.
- Resolved customer inquiries and feedback, fostering positive shopping experiences and loyalty.
- Implemented efficient scheduling practices to align staffing with peak sales periods for improved service delivery.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma
Skills
Residential cleaning experience
Organizational growth
Hard floor maintenance
Buffing and polishing
Physical stamina and endurance
Chemical handling
Quality control standards
Inventory management
Upholstery cleaning
Timeline
Floorcare Technician
St Camillus
06.2023 - CurrentRead More
Assistan Manager
BistroPlex In-Theatre Dining Cinema
07.2021 - CurrentRead More
Assistant Manager
Footlocker
02.2019 - 05.2021Read More
Shift Supervisor
Rocky Rococo Pizza
02.2017 - 11.2018Read More
Milwaukee Academy of Science
High School Diploma
Read More