Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deandrea Benavidez

Pearsall,Texas

Summary

Dynamic Detention Officer at South Texas Ice Processing Center with expertise in crisis intervention and inmate supervision. Proven ability to maintain safety through effective de-escalation techniques and thorough security checks. Recognized for strong communication skills and commitment to compliance, ensuring a secure environment for both staff and detainees. Dependable in maintaining security and order within detention facilities, demonstrating strong skills in surveillance, conflict resolution, and adherence to protocols. Experience in monitoring inmate activities, conducting searches, and ensuring compliance with facility regulations, prioritizing safety and efficiency. Solid work ethic and methodical approach contribute to completing tasks quickly and accurately. Seeking role as Recreation Officer, bringing proven ability to uphold safety standards and support facility operations.

Overview

12
12
years of professional experience

Work History

Detention Officer

South Texas Ice Processing Center
Pearsall, Texas
06.2022 - Current
  • Developed strong communication skills while interacting with detainees and staff members
  • Responded quickly to emergency situations using appropriate de-escalation techniques
  • Conducted security checks in detention facilities to ensure compliance with safety standards
  • Performed regular cell inspections to identify any potential safety issues
  • Handcuffed and removed specified detainees from holdover cells to escort to and from arraignments
  • Assisted with searches for contraband items within the facility premises
  • Ensured that all rules and regulations were followed by detainees in the facility

Overnight Stocker

Walmart
San Antonio, Texas
03.2021 - 10.2022
  • Stocked and neatly arranged items on shelves
  • Lifted heavy boxes up to 50 lbs on a regular basis
  • Unloaded trucks and properly stored items in designated areas
  • Supported product quality and freshness by rotating stock
  • Provided exceptional customer service by assisting customers with inquiries or requests in a timely manner
  • Reported damaged merchandise to managers
  • Trained new employees on restocking procedures
  • Inspected labels to confirm correct pricing on merchandise
  • Processed all freight and conducted audits of incoming merchandise
  • Stocked shelves, racks, and cases with new or transferred merchandise
  • Cleaned display cases, shelves, and aisles

Cashier

Heb
San Antonio, Texas
04.2013 - 03.2021
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Developed strong customer service skills by providing efficient and accurate service
  • Accurately processed customer payments using cash, credit cards, and checks

Education

HIGH SCHOOL DIPLOMA -

Pearsall High School
Pearsall
06.2016

Skills

  • De-escalation techniques
  • Inmate supervision
  • Security procedures
  • Crisis intervention
  • Behavioral observation
  • Headcounts

Timeline

Detention Officer

South Texas Ice Processing Center
06.2022 - Current

Overnight Stocker

Walmart
03.2021 - 10.2022

Cashier

Heb
04.2013 - 03.2021

HIGH SCHOOL DIPLOMA -

Pearsall High School
Deandrea Benavidez