Summary
Overview
Work History
Education
Skills
Timeline
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DeAndrea Jordan

1480 Beach Channel Drive 4A
Far Rockaway

Summary

Dynamic professional with extensive experience as a Court Officer at the Unified Court System, enhancing courtroom security through risk assessments and effective communication. Skilled in problem-solving, I fostered a just environment while collaborating with legal professionals. Proven ability to manage high-stress situations with patience and maintain order in complex settings. Professional with background in legal and security environments, prepared for this role. Skilled in courtroom procedures, law enforcement, and conflict resolution. Strong focus on team collaboration, maintaining order, and adapting to changing situations. Dependable, ethical, and results-driven.

Overview

17
17
years of professional experience

Work History

Court Officer

Unified Court System
01.2020 - Current
  • Enhanced courtroom security by conducting regular risk assessments and implementing necessary measures.
  • Collaborated with judges and attorneys to maintain order in the courtroom, ensuring a fair and just environment for all participants.
  • Ensured smooth court proceedings by managing case schedules and maintaining effective communication with all parties involved.

School Safety Agent

NYPD
09.2010 - 01.2020
  • Collaborated with school administrators and staff to identify potential risks and implement preventive measures.
  • Evaluated existing security measures regularly, recommending improvements when necessary to enhance overall safety standards within the school premises.
  • Monitored safety of school grounds and surrounding public areas, taking note of violations.
  • Assisted in the development of student educational materials related to personal safety and awareness, fostering a culture of vigilance among all members of the school community.

Customer Service Representative

Best Buy
04.2008 - 01.2011
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Criminal Justice

John Jay College of Criminal Justice
New York, NY

High School Diploma -

August Martin HS
156-10 Baisley Blvd Jamaica NY 11434
05.2001 -

Skills

First aid training

Patience and tolerance

Multitasking Abilities

Security protocols

Verbal communication

Teamwork

Excellent communication

Problem-solving

Timeline

Court Officer

Unified Court System
01.2020 - Current

School Safety Agent

NYPD
09.2010 - 01.2020

Customer Service Representative

Best Buy
04.2008 - 01.2011

High School Diploma -

August Martin HS
05.2001 -

Criminal Justice

John Jay College of Criminal Justice
DeAndrea Jordan1480 Beach Channel Drive 4A