Amanda Halford
Feeding Hills,MA
Summary
Seeking rewarding experiences assisting and understanding people facing difficult situations while they are visiting the Hospital.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Court Officer
Massachusetts Trial Court
01.2017 - Current
- Increased courtroom safety with thorough searches of individuals entering the premises, confiscating prohibited items as necessary.
- Provide security to Judges, staff, prisoners, victims, witnesses and jurors.
- Reduced instances of courtroom disruptions by implementing and enforcing strict decorum policies.
- Maintained a respectful atmosphere during high-profile cases, upholding the dignity of the court and its proceedings.
- Collaborated with judges and attorneys to maintain order in the courtroom, ensuring a fair and just environment for all participants.
- Subduing and/or apprehending escaping prisoners; providing first response in other emergency situations.
- Jury Pool Officer trained to request jurors for service and follows the impanelment process for criminal and civil trials.
- Supported vulnerable witnesses throughout their court experience, providing emotional support while maintaining a safe and secure environment.
Transportation Security Officer
U.S Department of Homeland Security
12.2004 - 01.2017
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
Education
High School Diploma -
Agawam High School
Agawam, MASkills
- Patience and Tolerance in Communication
- Integrity and Honesty
- Excellent Customer Service
- First Aid Training
- De-Escalation Techniques
- Teamwork and Collaboration
- Time Management
- Trained in defensive tactics
Certification
First Responder Certified
Diversity and Sensitivity Training
Timeline
Court Officer
Massachusetts Trial Court
01.2017 - Current
Transportation Security Officer
U.S Department of Homeland Security
12.2004 - 01.2017
High School Diploma -
Agawam High School