De'Andria Foots
Las Vegas,NV
Summary
Mature Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and growing the business.
Overview
11
11
years of professional experience
Work History
Sales Representative
GDH
12.2022 - 08.2023
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Cold-called leads and closed hundreds of new sales over several months.
- Expanded customer base and boosted profit within product line.
- Making outbound calls to potential commercial customers persuading them to change their existing landline carrier
Customer Retention Representative
BH Media
11.2016 - 01.2018
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Representative
GHD
03.2014 - 08.2016
- Providing excellent customer service through articulate communication while ensuring no pressure sale.
- Established 7 to 9 hundred code calls per shift depending on call volume.
Senior Manager
AGR Group Nevada
07.2012 - 08.2013
- Supervised and directed Managers and their teams to keep projects on-track and tasks prioritized.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Resiliently handle calls with upset or aggravated customers.
- Train, manage and monitor managers while providing and tools to use with reps meet sales objectives.
Education
High School Diploma -
Silverado High School
Victorville, CA06.2004
Skills
- Interpersonal Communication Skills
- Customer Retention Ability
- Inside and Outside Sales
- Phone Etiquette
- Persuasive Negotiations
- Solution Selling
- Account Management
Timeline
Sales Representative
GDH
12.2022 - 08.2023
Customer Retention Representative
BH Media
11.2016 - 01.2018
Sales Representative
GHD
03.2014 - 08.2016
Senior Manager
AGR Group Nevada
07.2012 - 08.2013
High School Diploma -
Silverado High School
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