De'Andria Rendell
Montgomery,AL
Summary
Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Branch Service Supervisor
Synovus Bank
Montgomery, AL
06.2024 - Current
- Oversaw the hiring process for new employees including interviewing candidates and conducting background checks.
- Monitored daily operations for efficiency and accuracy of transactions.
- Resolved escalated customer complaints in a professional manner while ensuring customer satisfaction.
- Provided advice to customers regarding account options, financial services, and products.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Adhered strictly to all security procedures related to handling money at the teller window.
Retail Banker II
Woodforest National Bank
Montgomery, AL
10.2021 - Current
- Process deposits and withdrawals for consumers and business, open accounts, vault control, customer service, cash ordering, western union transactions
Store Manager
Murphy USA
Montgomery, AL
10.2018 - Current
- Opening/closing, Scheduling, Prepare deposits, Truck ordering, Sales, Upselling, Customer service, Staffing, Exceeding company expectations
Manager
Dairy Queen
Montgomery, AL
01.2015 - 10.2018
- Cash handler, Preparing deposits, Opening/closing location, Food prep, Truck ordering, Hiring, Scheduling
Head Teller CSR
Easy Money
Montgomery, AL
11.2010 - 01.2014
- Open new accounts and cross sell other products to new and existing customers, Check Cashing, Title Loans, Pay Day Loans, Marketing, Perform change of address, name, customer relationship, etc.
Teller
Regions Bank
Montgomery, AL
02.2008 - 11.2010
- Represent Regions professionally, efficiently and tactfully in order to assure customer satisfaction when in contact with customers, Balance a teller draw, Produce excellent sales skills, Process various transactions including Night Drop, ATM deposits, Collection Items, Wire Transfers, Credit Card Transactions, Loan Payments, Travelers Cheques, and Official Checks
Education
High School Diploma -
Sidney Lanier High School
05-2002
Bachelors of Science in Business Administration -
Troy State University
BBA - Accounting
Strayer University
Washington, DCSkills
- Great Customer Service
- Sales Expertise
- Cash dispenser operation
- Excellent Communication Skills
- MS Office proficient
- Teamwork
- Friendly
- Reliable
- Energetic
- Organized
- Interactional funds transfer process expertise
- Approachable
- Strong work ethic
- Currency and coin counter
Certification
- ServSafe Manager, 07/01/26
- Food Handler Certification
Personal Information
Title: Retail Banker II
Timeline
Branch Service Supervisor
Synovus Bank
06.2024 - Current
Retail Banker II
Woodforest National Bank
10.2021 - Current
Store Manager
Murphy USA
10.2018 - Current
Manager
Dairy Queen
01.2015 - 10.2018
Head Teller CSR
Easy Money
11.2010 - 01.2014
Teller
Regions Bank
02.2008 - 11.2010
High School Diploma -
Sidney Lanier High School
Bachelors of Science in Business Administration -
Troy State University
BBA - Accounting
Strayer University