Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Trainer /Warehouse Production Worker
Target UDC
Rialto, CA
09.2019 - 04.2024
Responded promptly to inquiries from staff members regarding any aspect of the company's internal training program.
Monitored progress of trainees to ensure they were meeting expectations set by management.
Maintained detailed records of employee attendance at all trainings.
Updated curriculum materials as needed based on changes in industry standards or regulations.
Maintained up-to-date records of all employees' training progress and certification status.
Administered tests at the end of each module to evaluate understanding of topics covered.
Documented performance, safety and customer service needs to improve operations.
Assembled orders according to customer requests.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Organized warehouse space for efficient storage of products.
Inspected damaged goods prior to disposal or return to vendor.
Provided assistance in loading and unloading containers from ships and trains.
Operated scanners, computers, and other equipment to track orders.
Moved large and bulky items manually or with pallet jacks or forklifts.
Server Trainer
Golden Corral Buffet and Grill
Hesperia, CA
09.2010 - 11.2019
Managed logistics related to instructor travel, accommodations, catering, and materials distribution.
Supported the development of new systems or technologies used in restaurants by providing guidance on proper usage.
Coordinated with restaurant managers to ensure compliance with training policies and procedures.
Provided classroom instruction in areas such as customer service techniques, product knowledge and sales techniques.
Created instructional materials, such as job aids, manuals, handouts and videos.
Established relationships with vendors to secure discounts on supplies needed for training purposes.
Assisted with the development of operational procedures and standards for restaurants.
Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Assisted in resolving customer complaints regarding food quality or service delivery.
Organized special events such as seminars or workshops to increase awareness about food safety regulations.
Education
Some College (No Degree) - Medical Insurance Billing & Coding
Baldy View Regional Occupational Program
Ontario, CA
Skills
Public Speaking
Upselling
Sales Development
Customer Needs Assessment
Payment Processing
Customer Service
Cash Handling
Quality Assurance
Order Processing
Product Inspection
Palletizing
Quality Control
Package labeling
Equipment Maintenance
Forklift Operation
Shipping and receiving
Barcode scanning
Order Picking
Warehouse Safety
Mentoring abilities
Learning Management Systems
Education assessments
Learning skills development
Classroom Management
Lesson Planning
Affiliations
love visiting national parks
Avent hiker
Gardening
Timeline
Trainer /Warehouse Production Worker
Target UDC
09.2019 - 04.2024
Server Trainer
Golden Corral Buffet and Grill
09.2010 - 11.2019
Some College (No Degree) - Medical Insurance Billing & Coding
Baldy View Regional Occupational Program
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