Deangela Ilbert
Summerville,SC
Summary
Experienced and detail-oriented professional with a strong ability to multitask and execute tasks efficiently. Leveraged bilingual skills and expertise in OpenDental and HIPAA compliance to enhance patient experiences, streamline operations, and improve medical records management and scheduling efficiency. Dedicated to delivering exceptional service and optimizing organizational workflows.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Delite Dental
Summerville, SC
07.2024 - 10.2024
- Updated confidential customer information
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Scheduled and confirmed appointments for clients and staff.
Chiropractic Technician
Charleston Health Care Center
Summerville , SC
06.2023 - 07.2024
- Operated therapeutic equipment under chiropractor supervision.
- Prepared exam rooms, answered questions, and prepped patients for the physician.
- Assisted with marketing efforts, including social media management and event planning.
- Prepared rooms for patient examinations by ensuring all necessary equipment was present.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
Sales Floor Lead
Tractor Supply Company
Summerville, SC
11.2019 - 12.2021
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
- Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
- Provided support to other departments such as stocking shelves and helping customers find items in the store when needed.
- Greeted customers, clarifying needs and identifying solutions to close sales.
Sales Assistant
Cricket Wireless
North Charleston, SC
05.2017 - 10.2020
- Assisted customers with returns, exchanges and refunds.
- Computed purchases and received and processed cash or credit payment.
- Handled returns and exchanges according to company policies.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Education
High School Diploma -
Bishop England High School
363 Sevens Farm Dr 05-2021
Associate of Science - Radiology Technician
Trident Technical College
Charleston, SCSkills
- Multitasking
- Rapid Learning and Execution
- Attention to Detail
- Fluent in Spanish
- Insurance billing
- HIPAA compliance
- Knowledgeable in OpenDental
- Patient schedule management
- Dental terminology
- Continuing education commitment
- Medical records management
References
References available upon request.
Timeline
Front Desk Receptionist
Delite Dental
07.2024 - 10.2024
Chiropractic Technician
Charleston Health Care Center
06.2023 - 07.2024
Sales Floor Lead
Tractor Supply Company
11.2019 - 12.2021
Sales Assistant
Cricket Wireless
05.2017 - 10.2020
High School Diploma -
Bishop England High School
Associate of Science - Radiology Technician
Trident Technical College
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