Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Projects
Certification
Affiliations
References
Timeline
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Deangelo Galvan

Deangelo Galvan

Katy,TX

Summary

I'm a bright, exceptional and enthusiastic communicator who exceeds in patience, prioritizing a comfortable workplace and customer service above all else. You won't find a company I've worked with where my positive and kind attitude hasn't been acknowledged by peers and leadership alike.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Store Attendant/Order Pick Up Associate

Target
Katy, TX
08.2022 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card, while conducting price checks or discounts as rightfully requested by customers.
  • Gathered multiple customer's prepaid items, scanning and accurately delivering them outside in a timely and efficient manner, whilst keeping products/perishables in perfect condition.
  • Kindly greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy and promoted loyalty programs to increase sales potential.

Restaurant Team Member

MOD Pizza
Katy North, Texas
09.2021 - 08.2022
  • Greeted guests and efficiently applied desired pizza items in quick succession.
  • Held detailed knowledge of the menu, allowing for informed suggestions to guests.
  • Maintained clean, organized work areas and utilized teamwork, completing other duties as assigned.

Cashier/ general in-shop worker

Jimmy Johns
08.2018 - 03.2020
  • Input sandwhich items into POS system while providing world class customer service.
  • Executed fast and accurate sandwiches while maintaining sanitation standards.
  • Operated carryout orders through restaurant phone with special attention to detail.

Waiter/ Cashier

J&J's Asian Cafe
12.2017 - 03.2020
  • Greet dine-in guests and write down patron's orders for POS system input.
  • Manage food resources while periodically checking on said party, to ensure an enjoyable dining experience
  • Manage front and to-go/pickup orders by operating POS system and phone.

Cashier/Drive Thru Operator

McDonald's
Baytown, Texas
09.2016 - 09.2017
  • Efficiently taking customer orders, prepare food and drinks, ensuring customer satisfaction with a positive attitude.
  • Welcoming guests via drive-thru headset, accurately noting and serving orders while providing drinks and keeping workspace clean.
  • Remaining flexible for other positions, like maintaining restaurant lobby cleanliness and stocked dining materials.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
06-2016

Some College (No Degree) - Graphic Design

Houston Community College
Houston, TX

Skills

  • Point-of-sale
  • Conflict Resolution
  • Proficient in mathematics
  • Effective communicator
  • Motivates the workplace
  • Resilience/patience under pressure
  • Negotiates/resolves differences
  • Represents others
  • Guest Relations
  • Handles details
  • Self confident
  • Peer/Management recognition

Accomplishments

  • Successfully run a small side business since 2018, collecting funds through commissioning digital artwork on separate social media accounts.
  • Collaborative work with "Dirty Bay Poetry", a non-profit literacy/poetry awareness organization, 12/2017, 02/2019, I've worked on multiple art pieces for the institution, designing their logos, and illustrating multiple yearly Anthology covers.
  • TSIA 2.0 Essay Test Score of 8.00, 01/2021, Scored highest possible grade on writing portion of Texas Success Initiative Assessment 2.0; "The essay demonstrates clear and consistent mastery of on-demand essay writing."
  • Transferred to MOD pizza store at Katy North location, 01/2022, Earned an accepted transfer request as a result of being a strong team member
  • Mcdonald's "Be Nice" Certificate of Recognition, 07/2017, "Employee displays proper body language (Eye contact, clear voice) . Employee has a can-do attitude, friendly, energetic attitude. Has received recognition from customers."
  • Received multiple statements of recognition from guests, peers and leadership over the span of two years of employment under Target.

Personal Information

Title: Guest Advocate

Hobbies and Interests

  • Counselling
  • Mental Health
  • Graphic Design
  • Art
  • Exercising
  • Gaming
  • Traveling
  • Blogging
  • Writing

Projects

Doodledeearts, 06/2018, Present, I run multiple art accounts in a small time business taking commissions to draw a variety of art pieces ranging from local self starting musical artists to organizations, to regular online customers.

Certification

  • Adobe Certified Professional in Graphics Design & Illustration Using Adobe Illustrator - Jul - 2024

Affiliations

  • Counseling
  • Mental Health
  • Graphic Design/Art
  • Traveling/Culture
  • Writing

References

References available upon request.

Timeline

Front Store Attendant/Order Pick Up Associate

Target
08.2022 - Current

Restaurant Team Member

MOD Pizza
09.2021 - 08.2022

Cashier/ general in-shop worker

Jimmy Johns
08.2018 - 03.2020

Waiter/ Cashier

J&J's Asian Cafe
12.2017 - 03.2020

Cashier/Drive Thru Operator

McDonald's
09.2016 - 09.2017

High School Diploma -

Goose Creek Memorial

Some College (No Degree) - Graphic Design

Houston Community College
Deangelo Galvan