Deangelo Galvan
Katy,TX
Summary
I'm a bright, exceptional and enthusiastic communicator who exceeds in patience, prioritizing a comfortable workplace and customer service above all else. You won't find a company I've worked with where my positive and kind attitude hasn't been acknowledged by peers and leadership alike.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Store Attendant/Order Pick Up Associate
Target
Katy, TX
08.2022 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card, while conducting price checks or discounts as rightfully requested by customers.
- Gathered multiple customer's prepaid items, scanning and accurately delivering them outside in a timely and efficient manner, whilst keeping products/perishables in perfect condition.
- Kindly greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy and promoted loyalty programs to increase sales potential.
Restaurant Team Member
MOD Pizza
Katy North, Texas
09.2021 - 08.2022
- Greeted guests and efficiently applied desired pizza items in quick succession.
- Held detailed knowledge of the menu, allowing for informed suggestions to guests.
- Maintained clean, organized work areas and utilized teamwork, completing other duties as assigned.
Cashier/ general in-shop worker
Jimmy Johns
08.2018 - 03.2020
- Input sandwhich items into POS system while providing world class customer service.
- Executed fast and accurate sandwiches while maintaining sanitation standards.
- Operated carryout orders through restaurant phone with special attention to detail.
Waiter/ Cashier
J&J's Asian Cafe
12.2017 - 03.2020
- Greet dine-in guests and write down patron's orders for POS system input.
- Manage food resources while periodically checking on said party, to ensure an enjoyable dining experience
- Manage front and to-go/pickup orders by operating POS system and phone.
Cashier/Drive Thru Operator
McDonald's
Baytown, Texas
09.2016 - 09.2017
- Efficiently taking customer orders, prepare food and drinks, ensuring customer satisfaction with a positive attitude.
- Welcoming guests via drive-thru headset, accurately noting and serving orders while providing drinks and keeping workspace clean.
- Remaining flexible for other positions, like maintaining restaurant lobby cleanliness and stocked dining materials.
Education
High School Diploma -
Goose Creek Memorial
Baytown, TX06-2016
Some College (No Degree) - Graphic Design
Houston Community College
Houston, TXSkills
- Point-of-sale
- Conflict Resolution
- Proficient in mathematics
- Effective communicator
- Motivates the workplace
- Resilience/patience under pressure
- Negotiates/resolves differences
- Represents others
- Guest Relations
- Handles details
- Self confident
- Peer/Management recognition
Accomplishments
- Successfully run a small side business since 2018, collecting funds through commissioning digital artwork on separate social media accounts.
- Collaborative work with "Dirty Bay Poetry", a non-profit literacy/poetry awareness organization, 12/2017, 02/2019, I've worked on multiple art pieces for the institution, designing their logos, and illustrating multiple yearly Anthology covers.
- TSIA 2.0 Essay Test Score of 8.00, 01/2021, Scored highest possible grade on writing portion of Texas Success Initiative Assessment 2.0; "The essay demonstrates clear and consistent mastery of on-demand essay writing."
- Transferred to MOD pizza store at Katy North location, 01/2022, Earned an accepted transfer request as a result of being a strong team member
- Mcdonald's "Be Nice" Certificate of Recognition, 07/2017, "Employee displays proper body language (Eye contact, clear voice) . Employee has a can-do attitude, friendly, energetic attitude. Has received recognition from customers."
- Received multiple statements of recognition from guests, peers and leadership over the span of two years of employment under Target.
Personal Information
Title: Guest Advocate
Hobbies and Interests
- Counselling
- Mental Health
- Graphic Design
- Art
- Exercising
- Gaming
- Traveling
- Blogging
- Writing
Projects
Doodledeearts, 06/2018, Present, I run multiple art accounts in a small time business taking commissions to draw a variety of art pieces ranging from local self starting musical artists to organizations, to regular online customers.
Certification
- Adobe Certified Professional in Graphics Design & Illustration Using Adobe Illustrator - Jul - 2024
Affiliations
- Counseling
- Mental Health
- Graphic Design/Art
- Traveling/Culture
- Writing
References
References available upon request.
Timeline
Front Store Attendant/Order Pick Up Associate
Target
08.2022 - Current
Restaurant Team Member
MOD Pizza
09.2021 - 08.2022
Cashier/ general in-shop worker
Jimmy Johns
08.2018 - 03.2020
Waiter/ Cashier
J&J's Asian Cafe
12.2017 - 03.2020
Cashier/Drive Thru Operator
McDonald's
09.2016 - 09.2017
High School Diploma -
Goose Creek Memorial
Some College (No Degree) - Graphic Design
Houston Community College