De'Angelo Saunders
Jacksonville,FL
Summary
Customer-focused Automotive Technician and former Customer Service Representative with 8+ years of experience across retail, call center, and repair shop environments. Known for strong communication, multitasking, and problem-solving skills. Holds a CDL-A with Air Brake Endorsement. Seeking a stable role in a company where I can grow and contribute value from day one.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Foundation Assistant
Jacksonville Jaguar Foundation
Jacksonville, FL
06.2013 - 08.2015
- - Created promotional video content for foundation projects
- - Managed document filing and billing processes
- - Gained technical skills using donor and project tracking software
Customer Service Representative
Jacksonville Jaguar Foundation
Jacksonville, FL
10.2012 - 08.2021
- - Helped coordinate community events and youth programs
- - Advised on local service projects
- - Supported fundraising activities, including raffle ticket sales
- - Recipient of the Jacksonville Foundation Scholarship
Customer Service Representative
ARS/Rescue Rooter (Seasonal)
Sanford, FL
02.2022 - 11.2022
- - Responded to customer inquiries regarding services and promotions
- - Scheduled service appointments and maintained call logs
- - Provided post-call follow-up and managed email communications
- - Supported troubleshooting and customer satisfaction initiatives
Store Associate
Dollar Tree (Seasonal)
Sanford, FL
12.2022 - 02.2023
- - Greeted and assisted customers with product inquiries
- - Maintained inventory stock and supported merchandising tasks
- - Ensured cleanliness and organization of store displays
- - Provided general support to management and staff
Painter/Cabinetry Install
Johnson’s Carpentry
Sarasota, FL
09.2021 - 05.2025
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Education
Emergency Medical Services
Hillsborough Community College
Tampa, FLHigh School - undefined
Edward H. White High School
Jacksonville, FL05.2013
Skills
- - Automotive Repair & Tire Alignment
- - Customer Support & Call Handling
- - Youth Mentorship & Team Leadership
- - Inventory Management & Cash Register Operation
- - Writing & Communication (6 years)
- - Microsoft Office, Windows OS, Typing (65 WPM)
Certification
- - CDL Class A
- - Air Brake Endorsement
Timeline
Store Associate
Dollar Tree (Seasonal)
12.2022 - 02.2023
Customer Service Representative
ARS/Rescue Rooter (Seasonal)
02.2022 - 11.2022
Painter/Cabinetry Install
Johnson’s Carpentry
09.2021 - 05.2025
Foundation Assistant
Jacksonville Jaguar Foundation
06.2013 - 08.2015
Customer Service Representative
Jacksonville Jaguar Foundation
10.2012 - 08.2021
Emergency Medical Services
Hillsborough Community College
High School - undefined
Edward H. White High School