Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DeAnn DeValk

Palatine,IL

Summary

Dynamic Area Sales Manager with a proven track record at Wintrust Mortgage and PNC Mortgage and over 30 years experience, excelling in relationship building and sales training. Achieved consistent sales growth through effective team supervision and strategic pipeline management. Recognized for enhancing customer satisfaction and loyalty while fostering a collaborative team environment, leading to increased profitability and successful sales presentations. Established strong relationships customers by providing solutions that meet their needs while maintaining profitability goals. Conducted regular meetings with loan officers to review progress against targets and discuss new products and guidelines and strategies for improving performances and increase customer loan approvals and retention. Trained and mentored sales personnel to ensure high levels of customer service and sales performance.

Overview

25
25
years of professional experience

Work History

Area Sales Manager

Wintrust Mortgage
09.2022 - 06.2023
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.

Area Sales Manager

PNC Mortgage
01.1998 - 09.2022
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Led sales region to increase sales and boost team morale.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Education

Airline - Airline

Airline Academy
St Louis, MO
01-1988

High School Diploma -

Oregon High School
Oregon, WI
05-1987

Skills

  • Relationship Building
  • Sales Presentation
  • Sales Forecasting
  • Sales Team Supervision
  • Sales Training
  • Partnership Development
  • Pipeline Management
  • Complex Negotiations/product fit

Accomplishments

    President's club winner for Loan Originator and Area Sales manger

Timeline

Area Sales Manager

Wintrust Mortgage
09.2022 - 06.2023

Area Sales Manager

PNC Mortgage
01.1998 - 09.2022

Airline - Airline

Airline Academy

High School Diploma -

Oregon High School
DeAnn DeValk