DeAnn Knight
Yukon,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail with excellent customer service. Clear understanding of task prioritization and motivated to learn, grow and excel.. Hardworking and passionate job seeker with strong organizational skills, eager to secure a position in an environment that puts forth education, skills and commitment in helping to achieve company goals.
Overview
20
20
years of professional experience
Work History
Business Owner/Operator
Tres Chic
Yukon, OK
11.2009 - 08.2021
- Built reputation for effectively serving customers through careful management, effective customer relations and smooth service delivery.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Capitalized on social media platforms to increase market awareness and sales. Increased sales by 10%.
- Oversaw business budget planning, administration, accounting functions, purchasing and handling finances.
Sales Consultant
Cortier Enterprise
Yukon, OK
09.2008 - 10.2010
- Created detailed sales presentations to communicate product features and maintain organized, presentable merchandise to drive continuous sales.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging. Managed over 25 calls per day.
- Provided sales and excellent customer service assistance to clients
Patient Care Manager
Central Oklahoma Care At Home, Inc.
Oklahoma City Metro , Oklahoma
03.2002 - 08.2008
- Coordinate and supervise interdisciplinary team. Educate and evaluate clinical and support staff regarding care quality management.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Implement successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Prepared plan of care for patient including diet to support client nutritional needs, medication regimen, alternative care, mobility, activities and strategies for enhancing care and wellbeing.
Education
Refresher Nursing Coursework - Nursing
University of Oklahoma
Norman, OK12.2008
Associate of Applied Science - Nursing Science
Oklahoma City Community College
Oklahoma City, OK12.2000
Business And Finance - Business Administration And Management
Northland Community And Technical College
Thief River Falls, MN05.1980
High School Diploma -
East Grand Forks Senior High School
East Grand Forks, MN05.1978
Skills
- Patient Care Assessment
- Critical Thinking
- Medication, Diet and Nutrition
- Care Coordination
- Compassionate and Caring
- Creative Problem Solving
- Alternative, Integrative, Complementary or Functional Treatments and Medicine
- Supplemental Nutrition and Diet Recommendations
- Strong Communication and Interpersonal Skills
- Merchandise Receiving and Handling
- Building Customer Relationships and Loyalty
- Merchandise recommendations
- Multitasking and Prioritization
- Relationship and Team Building
- Judgement and Decision Making
- Patient Advocacy
Timeline
Business Owner/Operator
Tres Chic
11.2009 - 08.2021
Sales Consultant
Cortier Enterprise
09.2008 - 10.2010
Patient Care Manager
Central Oklahoma Care At Home, Inc.
03.2002 - 08.2008
Refresher Nursing Coursework - Nursing
University of Oklahoma
Associate of Applied Science - Nursing Science
Oklahoma City Community College
Business And Finance - Business Administration And Management
Northland Community And Technical College
High School Diploma -
East Grand Forks Senior High School