Hi, I’m
Kozeta Shameti
Ann Arbor,MI
Summary
Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities with a positive attitude. Offering more than 10 years of extensive experience in healthcare as a detail-oriented team player, with strong organizational skills, and the ability to handle multiple projects simultaneously, with accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
31
years of professional experience
Work History
Kozeta's Tailoring
Business Owner/Operator
01.2002 - Current
Job overview
- Oversaw end-to-end business processes by establishing 10% new customers even in epidemic time
Alzheimer's/Dementia Disease Care
Home Care Provider
01.2013 - 11.2020
Job overview
- Monitored progress and documented patient health status changes to keep the care team updated
- Help assess pain levels, manage medications, transportation and appointments management, everyday need, and feeding with nutritious meals needed, helping to overcome and adapt to mobility restrictions
Washtenaw Community College
Student Support Specialist
10.2008 - 07.2015
Job overview
- Served as interim department manager during any extended absence of the Director
- Provide technical support in basic website troubleshooting with professional customer support services to over 1800 apprentices, instructors, agents, and administrators
- Partnered with professors from across academic departments and assisted struggling students in maintaining progress levels
- Direct all manual student records, data entry, and online content editing and associated database integrity consideration
Integrated Healthcare Association
Medical Assistant
07.2004 - 09.2008
Job overview
- Performed medical tests ad procedures in minor outpatient surgical
- Conducted thorough patient health assessments and education
- Organized and prepared examination rooms including sterilizing and maintaining equipment
- Used enterprise electronic medical records completing HMO referral and triage phone calls
Regin 1 Medical Facility
Nurse
05.1992 - 03.1999
Job overview
- Demonstrated problem-solving, leadership, and effective delegation skills
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Met with patients to discuss and distribute information on health maintenance and disease prevention
Education
University of Michigan - Ann ArborAnn Arbor, MI
No Degree from Medical Interpreter
05.2017
Washtenaw Community CollegeAnn Arbor, MI
Associate of Applied Science from E-Marketing
01.2013
Eastern Michigan UniversityYpsilanti, MI
Bachelor of Science from Healthcare Administration/Management
05.2012
Skills
- Competition Evaluation
- Behavior Modeling
- School Administration
- Document Coordination
- Care Plan Assessment
- Account Management
- Patient and Family Education
- Nursing Staff Leadership
Accomplishments
- Directed all manual student records, data entry, and online content editing
- Decreased operating costs by 35 percent over two years
- Provided compassionate and excellent service to more than 360 patients per month
Languages
Albanian
Native or Bilingual
Italian
Limited Working
Timeline
Home Care Provider
Alzheimer's/Dementia Disease Care
01.2013 - 11.2020
Student Support Specialist
Washtenaw Community College
10.2008 - 07.2015
Medical Assistant
Integrated Healthcare Association
07.2004 - 09.2008
Business Owner/Operator
Kozeta's Tailoring
01.2002 - Current
Nurse
Regin 1 Medical Facility
05.1992 - 03.1999
University of Michigan - Ann Arbor
No Degree from Medical Interpreter
Washtenaw Community College
Associate of Applied Science from E-Marketing
Eastern Michigan University
Bachelor of Science from Healthcare Administration/Management
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