Summary
Overview
Work History
Education
Skills
Accomplishments
Fishing
Quote
Timeline
Volunteer

Michael Coan Ross

Eureka,California

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. . Motivated business professional bringing 15 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Creative Business Owner with exceptional background spent in mobile food. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Dedicated food service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Business Owner/Operator

Southside Mike's BBQ
05.2008 - Current
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Served as principal stakeholder over organization's complete operations.
  • Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Lent business acumen to meet day-to-day strategic objectives.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Conducted audit inspections and independent checks to verify parts and materials.

Education

No Degree - Political Science

University of Arkansas At Pine Bluff
Pine Bluff, AR

Skills

  • Competition Evaluation
  • Personnel Management
  • Business-to-Business Sales
  • Sales Tactics
  • Contract Management
  • Business Planning and Strategy
  • Industry Networking
  • Risk and Mitigation Analysis
  • Facebook Marketing
  • Contractor Negotiations
  • Operations Management
  • Business Correspondence
  • Strategic Marketing

Accomplishments

  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Achieved the creation of a the mobile food industry in Humboldt county and the surrounding area through effectively helping with drafting policies and procedures to create a viable fast growing industry.

Fishing

I enjoy fresh and salt water fishing for may different species. Currently I have taken on fly and jig tying. I find it to be relaxing as well as allows me to express my creative side. Fishing also allows me to enjoy the outdoors, discovering new stretches of rivers and beaches. Fishing with friends is always fu but there are times when a solo trip is just what the doctor ordered.

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Business Owner/Operator

Southside Mike's BBQ
05.2008 - Current

No Degree - Political Science

University of Arkansas At Pine Bluff
Michael Coan Ross