Open To Work
DeAnn Utley
Gallatin,TN
Summary
Highly skilled Verification Specialist with background in risk assessment, data analysis, and document verification. Demonstrated ability to streamline processes for increased efficiency and accuracy. Exhibits strong problem-solving skills, integrity, and discretion while handling sensitive information. Notable impact includes successfully implementing new procedures that improved overall verification process in previous role.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
Work History
Verification Specialist
CIC Credit
Goodlettsville, TN
09.2025 - Current
- Data Validation: Reviewing documents, records, and digital information (applications, orders, claims) for accuracy.
- Information Gathering: Contacting external entities (insurance companies, schools, employers) and internal teams to collect necessary details.
- Discrepancy Resolution: Identifying inconsistencies, errors, or potential fraud and taking steps to resolve them.
- Record Management: Updating databases and systems with verified, accurate information.
- Communication: Liaising with patients, customers, providers, and other departments (billing, IT, compliance).
- Compliance: Ensuring all processes meet internal policies and external regulations.
Warehouse Associate
Amazon Warehouse
Mount Juliet, TN
10.2024 - 06.2025
- Palletize and build containers following specific guidelines to ensure accurate fulfillment of customer orders.
- Perform detailed quality inspections to uphold customer satisfaction criteria.
Merchandise Handler
Gap Inc.
Gallatin, TN
07.2024 - 10.2024
- Conducted daily quality assessments of inventory, identifying and reporting any damaged items for further inspection.
- Collaborated in the maintenance of inventory integrity and accuracy throughout the handling process.
Order Picker
NCS - National Coatings and Supplies
Lebanon, TN
09.2023 - 07.2024
- Streamlined the distribution process by maintaining high standards in order picking accuracy, enhancing overall efficiency and reliability.
- Oversaw inventory management by coordinating the receipt and systematic stocking of inbound merchandise, reinforced by regular cycle counts for precise inventory control.
- Maintained operational readiness by performing daily housekeeping tasks and restocking consumables, contributing to the orderliness of the distribution center.
Picker/Packer/Delivery
The Wooten Corporation LLC
Gallatin, TN
10.2022 - 06.2023
- Selected and packaged approved commissary items, maintaining strict adherence to institutional regulations.
- Ensured timely and accurate delivery of commissary products to designated individuals within the facility.
- Streamlined the distribution process by organizing and distributing items to inmates, enhancing operational efficiency.
Quality Operator
OSRAM Continental
Hendersonville, TN
10.2019 - 04.2022
- Conducted quality assessments of LED circuit boards, aligning with client specifications.
- Upheld product quality for various automotive lighting, including headlights, tail lights, and fog lights.
- Contributed to sustained customer satisfaction through adherence to quality standards.
Shipping Clerk
Nashville Wraps
Hendersonville, TN
08.2018 - 10.2019
- Prepared shipment documentation, packed items, and verified order accuracy for dependable delivery processes.
- Operated warehouse equipment to enhance handling and storage efficiency of goods.
Merchandise Handler
Gap Inc.
Gallatin, TN
07.2016 - 05.2017
- Assessed inventory quality, identified damaged items, and coordinated their removal for evaluation.
- Ensured inventory accuracy by reporting discrepancies and aiding in the resolution process.
Accounts Payable Clerk
Western Express Inc.
Nashville, TN
09.2015 - 08.2016
- Verified shipment data to maintain accuracy in billing and payment procedures.
- Managed payment schedules to ensure timely mailing and efficiency in accounts payable operations.
Education
Hendersonville High School
Hendersonville, TNSkills
- Data validation
- Discrepancy resolution
- Order fulfillment
- Attention to detail
- Problem-solving
- Customer service
- Data entry and review
- Data entry proficiency
- Problem solving
- Quality inspection
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$20/hr - $1000/hrTimeline
Verification Specialist
CIC Credit
09.2025 - Current
Warehouse Associate
Amazon Warehouse
10.2024 - 06.2025
Merchandise Handler
Gap Inc.
07.2024 - 10.2024
Order Picker
NCS - National Coatings and Supplies
09.2023 - 07.2024
Picker/Packer/Delivery
The Wooten Corporation LLC
10.2022 - 06.2023
Quality Operator
OSRAM Continental
10.2019 - 04.2022
Shipping Clerk
Nashville Wraps
08.2018 - 10.2019
Merchandise Handler
Gap Inc.
07.2016 - 05.2017
Accounts Payable Clerk
Western Express Inc.
09.2015 - 08.2016
Hendersonville High School