Kimberly Cox
Houston,TX
Summary
Detail-oriented verification specialist with strong skills in data accuracy, account reconciliation, and electronic health and claims record management. Proven ability to resolve discrepancies and provide exceptional customer service. Known for being a team player. Detail-oriented Verification Specialist skilled in data validation, electronic health records management, and customer service. Adept at resolving discrepancies and implementing verification protocols to enhance data accuracy and improve operational efficiency.
Overview
4
4
years of professional experience
Work History
Verification Specialist
MD Reimbursement Group llc
Atlanta, Georgia
09.2024 - Current
- Performed verification of customer accounts and ensured data accuracy.
- Communicated with healthcare providers to resolve discrepancies in documentation.
- Utilized electronic health record systems for data management tasks.
- Provided training support to new staff on verification protocols and procedures.
- Responded promptly to inquiries from customers regarding their account status or verification process.
Medical Courier
Roadie, Inc.-USPS Contract deliveries
Dover, Delaware
02.2023 - 04.2026
- Delivered prescription medications to patients in a timely manner.
- Communicated effectively with pharmacy staff regarding delivery schedules.
- Followed all safety protocols during the handling and delivery of medications.
- Complied with HIPAA guidelines when handling confidential patient information.
- Ensured vehicle was clean and maintained for safe transportation.
Education
Certificate - Home Care Nurse
Brookdale Community College
Lincroft, NJSkills
- Data validation and account reconciliation
- Electronic health records management
- Discrepancy resolution strategies
- Verification protocols implementation
- Customer service relationship management
- Microsoft Office and AI Proficient
- Salesforce and CRM systems
Timeline
Verification Specialist
MD Reimbursement Group llc
09.2024 - Current
Medical Courier
Roadie, Inc.-USPS Contract deliveries
02.2023 - 04.2026
Certificate - Home Care Nurse
Brookdale Community College