Deanna Balog
Summary
Developed strong organizational and multitasking skills in a fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Loves working with others and is committed to service to residents and working with a team. Seeking to leverage these transferable skills in a new field that values reliability and attention to detail.
Overview
3
3
years of professional experience
Work History
Housekeeper
Sunset Vacation Rentals
06.2024 - 07.2025
- Developed and implemented efficient cleaning schedules to optimize turnaround times between guest stays.
- Conducted regular inspections of properties to identify maintenance needs and ensure guest satisfaction.
- Coordinated inventory management for cleaning supplies, minimizing waste and ensuring adequate stock levels.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Head Hostess
Ferrante Winery & Ristorante
10.2022 - 06.2025
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Trained and supervised hosting staff on customer service best practices and operational standards.
- Developed and implemented a new reservation system to streamline guest bookings and reduce wait times.
- Collaborated with management on special event planning, ensuring seamless execution of services.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Monitored the seating area and checked restrooms regularly to keep them spotless.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Education
Bachelor of Science - Biology
Kent State University
Kent, Ohio, OH05-2029
High School Diploma -
Geneva High School
Geneva, OH06-2025
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Residential cleaning
- Hospitality background
- Excellent oral and written communication
- Customer service-focused
- Guest relations
- Detail-oriented
- Hardworking
- Multitasking and prioritizing
Timeline
Housekeeper
Sunset Vacation Rentals
06.2024 - 07.2025
Head Hostess
Ferrante Winery & Ristorante
10.2022 - 06.2025
Bachelor of Science - Biology
Kent State University
High School Diploma -
Geneva High School