Deanna Bayley
Middle River,MD
Summary
Sales and management professional with 10+ years of experience seeking a career opportunity in a thriving and positive business environment. Excellent team player with strong self-motivation for executing tasks independently. Skilled in commercial underwriting and AR, leading potential clients to profitable business.
Overview
21
21
years of professional experience
Work History
Associate Underwriter
Ryan Specialty Group - National Programs
10.2022 - Current
- Managing Underwriter for Property Manager and Landlord Protection book of business-within the brokerage market for REO/ Financial Investor program, Responsible for screening new business and submission applications, as well as executing the logging, rating, quoting, binding and issuance of policies, as well as endorsements, and surplus lines tax filings, adhering to state regs and policy fees and taxes on a monthly basis
- Adherance state Surplus Lines tax fees and regs as well as work with agency licensing issues
- Manually tracks, reports, invoices and assist in accounting reconciliation with agents and their property manager clients with the monthly Borderuex reports to capture the enrollment count for tenants being covered under the master liability policy, a month in arears, and invoice on a monthly basis for the prior months revenue
- Responsible for an average unit count to manually reconcile within the monthly reporting of 74,000 units or less, per policy
- Responsible for monthly forecasting the retained amount for the book each month by the 5th of the month to VP of Program, while providing additional updates throughout the month on that projection based on enrollment count submitted via BDX
- Responsible for building and maintaining agent relationships and soliciting marketing efforts to bring in potential business and new partnerships
- Identify and retrain agents on reporting errors that prohibit the enrollments to be reported and therefore covered, on a weekly basis
- Assist carrier with their payables inquires by conducting meetings with various departments to lead collaborative calls and streamline the processes
- Actively discuss and negotiate rates on a per unit/per month basis while incorporating a monthly broker fee and state taxes to come up with the 'all in' cost per unit/per month with agents
- Lead weekly agent calls to discuss account status, reporting errors, or general catch ups to maintain relationships
- Actively involved on a weekly basis with collections.
Associate Underwriter
Westminster American Insurance Company
03.2022 - 10.2022
- Responsible for underwriting, rating, and releasing renewal terms for 3 key agents book of business totaling over 3.5 million in BOP renewal policies
- Perform analysis on all accounts and determining conditional renewal/non-renewal notices based on underwriting guidelines and market conditions
- Specialize in habitational risk analysis, request inspections and issue recs when applicable
- Run E2V calculator on all risks to assess ITV and provide accurate rating including cost per door to stay competitive in inflationary hard market conditions
- Collaborate with Senior Underwriting Management on New Business opportunities prior to presenting quote
Sales Manager
XFIT Franchise
10.2021 - 03.2022
- Implemented sales-driving marketing strategies to determine annual unit and gross-profit plans
- Independently provides sales objectives by forecasting and analyzing trends, pursuing marketing leads, while executing monthly sales action plan simultaneously.
- Substantiate strong leadership abilities, and deliver exceptional customer relationships and service.
Senior Underwriting Associate
Maury Donnelly & Parr
09.2016 - 03.2021
- Facilitate initial risk analysis for new business leads, assist in providing an indication on premium within 24 hrs
- Perform key underwriting support functions for new bus
- And renewal prep; Conditional renewals, Flood Zone verification, MVR's and Auto ID card processing, etc.
- Obtain bind orders, process endorsements timely and accurately and perform QC on final proposals/policies prior to release; maintain file integrity for auditing purposes
- Conduct oral and written communication with agency partners; establish strong working rapports including business travel to various agencies over the US, targeting new business opportunities and strengthen agency partner relationships
- Rate, book, issue and bill new/renewal September 2016- March 2021
- Facilitate initial risk analysis for new business leads, assist in providing an indication on premium within 24 hrs
- Perform key underwriting support functions for new bus
- And renewal prep; Conditional Renewal filings, Flood Zone verification, MVR's and Auto ID card processing, etc.
- Obtain bind orders, process endorsements timely and accurately and perform QC on final proposals/policies prior to release; maintain file integrity for auditing purposes
- Conduct oral and written communication with agency partners; establish strong working rapports including business travel to various agencies over the US, targeting new business opportunities and strengthen agency partner relationships
- Rate, book, issue and bill new/renewal commercial policies for $18M Book of Business including Property, GL, Auto, UMB & FA LOB accurately and timely
- Premium Audit Processing, claim reporting, while using analytical skills to adhere to compliance/underwriting guidelines
- Assist accounting department in reviewing unearned revenue reconciliation report and advise of discrepancies, determine action plan and complete tasks as needed
Accounting Associate
Alarm Tech Solutions, LLC
01.2014 - 09.2016
- Managed book with 500 clients with 3.8 million in AR while maintaining office duties
- Solely serve as credit department for new and existing customers
- Accurately manage 1.5 million monthly reconciliation of AR, and determine call list each week based on current vs delinquent paying clients.
Business Operations Specialist
Aerotek
05.2012 - 01.2014
- Built professional rapports with over 200 Key Account Clients with aging over 3 million and accurately reconcile payment postings in excess of $600K
- Support liaison for field recruiting offices including AM's, recruiters to ensure contract pay is accurate and research discrepancies
- Responsible for weekly billing and collections as well as quality assurance and adherence to compliance by completing various extensive excel auditing tools
New Business Rep
The Baltimore Life Insurance Co
01.2011 - 05.2012
- Collaborated with Assistant to Underwriting, Compliance and Accounting to increase customer service support and develop key processing standards
- Led the review and approval of all suitability cases within 24 hrs, working while ensuring Federal and State regulations and Tax Laws are adhered to
- Responsible for the rate, book and issuance of Life Insurance policies, payment posting, Endorsements, Surrenders, 1035 exchanges, and Annuity funds
Account Representative
Maxim Healthcare Services Inc
01.2009 - 06.2011
- Efficiently handled Eligibility/Insurance Verifications and reviewed EOB's on all patients to ensure proper benefit programs are active and authorized
- Weekly Submission of claims timely, accurately and within accordance to State/ Federal Compliance regulations, authorizations, and physicians POC
- Reconcile aging reports to appropriate payers and complete special projects to dispute denials, and submit formal appeals timely and accurately
Team Leader
CHUBB INSURANCE
01.2004 - 01.2009
- Created and implemented a training and mentoring program for all CSR's within the Eastern Processing Center to enhance professionalism and administered implementation of streamlined workflows Successfully managed a book of commercial business exceeding 5 million and responsible for the rate book and issuance of Work Comp and Auto LOB
- Researched and analyzed account specific information including profit reports, risk analysis and loss information for commercial companies seeking company insurance and developed information and recommendations for senior underwriters to achieve sales goals set forth by upper management
Education
High School Diploma -
Patapsco High & Center for Arts
CPT - in progress; P&C course completed -
CCBC Essex
CCBC Essex
Skills
- Customer Service
- Leadership
- Risk Analysis
- Time Management
- Sales
- Underwriting
- Analytical Thinking
- Auditing
- AR
- Policy Review
- Claims Handling
- Portfolio Management
- Financial Forecasting
- Quoting and pricing policies
References
Professional & Personal References available upon request
Timeline
Associate Underwriter
Ryan Specialty Group - National Programs
10.2022 - Current
Associate Underwriter
Westminster American Insurance Company
03.2022 - 10.2022
Sales Manager
XFIT Franchise
10.2021 - 03.2022
Senior Underwriting Associate
Maury Donnelly & Parr
09.2016 - 03.2021
Accounting Associate
Alarm Tech Solutions, LLC
01.2014 - 09.2016
Business Operations Specialist
Aerotek
05.2012 - 01.2014
New Business Rep
The Baltimore Life Insurance Co
01.2011 - 05.2012
Account Representative
Maxim Healthcare Services Inc
01.2009 - 06.2011
Team Leader
CHUBB INSURANCE
01.2004 - 01.2009
High School Diploma -
Patapsco High & Center for Arts
CPT - in progress; P&C course completed -
CCBC Essex
CCBC Essex
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