Report directly to the Director of HR Operations, overseeing companywide HR Programs such as Performance Management and Compensation Planning.
Act as the main HRMS support contact for employees, including generating reports and assisting with training and troubleshooting.
Lead the comprehensive companywide job audit analysis, ensuring 100% of the company has updated and standardized job descriptions.
Train people leaders in performance management best practices.
Monitor and update the Employee Benefits Enrollment System while serving as an additional resource for employees with benefits-related questions.
Conduct and participate in annual compliance audits, such as the CA Pay Audit, SOC2, 800-171, and Annual Background Checks.
Manage the Engagement Committee, overseeing 9 employees from diverse backgrounds in planning monthly and company-wide events.
Develop personnel procedures and policies to improve efficiencies and enhance the employee experience while maintaining compliance.
Services Assistant Team Lead
Orchid Medical/Sedgwick
08.2020 - 07.2021
Acted as a liaison between worker's compensation adjusters and physicians to facilitate a smooth return-to-work process for patients.
Monitored the team's file handling, which included scheduling patient exams based on medical referrals and CPT codes, achieving a goal of 30 appointments scheduled per day.
Handled client concerns to improve customer retention and relationships.
Sales Associate
Orangetheory Fitness
02.2018 - 08.2020
Trained and ensured incoming sales associates were familiar with studio processes.
Consistently met sales targets and increased the membership base by counseling clients on fitness programs and selling memberships that met their personal goals.
Followed up on leads and new members over the phone and in person.
Salesperson / Project Manager at Fortress Security LLC. Dba Omni Fire And SecuritySalesperson / Project Manager at Fortress Security LLC. Dba Omni Fire And Security
Radiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake MaryRadiation Therapy Clinical Rotations at Orlando Health Cancer Institute Lake Mary