Deanna Bennett
Denver,CO
Summary
Seasoned professional with a wealth of technical and mechanical expertise. Adept at swiftly resolving complex issues through comprehensive troubleshooting, precise diagnosis, and efficient solutions implementation. Demonstrates exceptional adaptability to tackle the unique challenges of each work assignment. Highly successful in meticulously planning project workflows, delegating tasks to team members, and imparting valuable training to new employees. Eagerly seeking an invigorating new opportunity that offers room for substantial career growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Engineer II
Siemens Healthcare Diagnostics
Denver, CO
09.2021 - Current
- Excel in coordinating seamless work processes among cross-functional teams, other departments, and customers, ensuring effective project execution and collaboration.
- Efficient in managing administrative operations, including handling purchase orders, quotations, time sheets, and expense sheets, contributing to streamlined project workflows and adherence to budgetary constraints.
- Maintain meticulous maintenance data records, tracking critical maintenance and operating information for onsite reference, enhancing decision-making capabilities.
- Proficient and skilled in operating 8 diverse diagnostic analyzers, including Siemens models such as Dimension EXL, RP 500, BNII, BCS XP, Imulitte 2000 XPI, and Sysmex models like CS 2500, CS 5100, and CA 600 series.
- Demonstrate proficiency in training and developing personnel, aligning objectives, enhancing competencies, and standardizing operations to foster a high-performing team.
- Demonstrate agility and responsiveness by promptly traveling to designated areas to provide on-site support and services, ensuring customer satisfaction and resolving issues with urgency.
- Specialized in diagnosing system failures and implement cost-efficient solutions, optimizing equipment performance and minimizing operational downtime.
Medical Laboratory Scientist
VCU Health System
Richmond, VA
12.2020 - 07.2021
- Demonstrated expertise in implementing stringent safety protocols for handling highly volatile pathogenic or suspected bioterroism agents.
- Oversaw simultaneous testing using automated equipment and computerized instruments.
- Supported quality control processes through vigilant monitoring and comprehensive reporting.
- Facilitated effective communication with physicians to discuss lab test findings and procedures.
- Implemented cutting-edge improvements and techniques from conferences and trade publications.
- Provided expert training, coaching, and supervision for medical lab technicians.
- Maintained test result reliability and validity by recording control values from technical instruments.
- Conducted quality control checks, calibration, and technical troubleshooting on various analyzers.
Medical Laboratory Technician
HCA West Creek Emergency Center
Richmond, VA
12.2014 - 12.2020
- Conducted quality control checks, calibration, and technical troubleshooting on highly technical instruments.
- Performed a wide range of clinical tasks, such as EKGs, vital signs, wound care, CPR, chemistry analysis, coagulation, urinalysis, and hematology for multiple patients on a daily basis.
- Collaborated with pathology experts to refine diagnoses based on identified abnormalities.
- Effectively addressed and resolved multiple patient inquiries and concerns through responsive communication.
- Ensured compliance with applicable regulatory standards such as CLIA.
Education
Bachelor of Science - Clinical Laboratory Science
Virginia Commonwealth University
Richmond, VA12.2020
Skills
- Process Improvement
- Managing Projects
- Equipment testing and calibration
- Quality assurance controls
- Critical thinking
- Maintenance & Repair
- Troubleshooting
- Customer interaction
- On-Site Support
- Hands-On Diagnostics
- Safety Planning
Certification
- MLS, ASCP.
Completed Projects
- Orchestrated a highly effective process enhancement strategy that yielded remarkable results for Siemens Healthcare's inventory group. Through astute analysis and innovative measures, the strategy not only bolstered overall efficiency but also achieved substantial cost reductions. Company savings total in the first year: $810,355.00
Timeline
Field Service Engineer II
Siemens Healthcare Diagnostics
09.2021 - Current
Medical Laboratory Scientist
VCU Health System
12.2020 - 07.2021
Medical Laboratory Technician
HCA West Creek Emergency Center
12.2014 - 12.2020
Bachelor of Science - Clinical Laboratory Science
Virginia Commonwealth University
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