Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Housekeeper
Medstar Good Samaritan Hospital
Baltimore, MD
03.2017 - Current
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Replenished supplies such as drinking glasses and coffee cups in guest
Unarmed Security Guard
All Security Services
Baltimore, MD
05.2015 - 08.2016
Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
Conducted daily security checks of the premises, equipment, and vehicles.
Unarmed Security Guard
Allied Barton
Baltimore, MD
08.2014 - 08.2015
Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
Conducted daily security checks of the premises, equipment, and vehicles.
Enforced rules and regulations within the facility while maintaining a professional demeanor.
Cashier Team Lead
KFC Restaurant
Baltimore, MD
07.2008 - 02.2013
Assisted cashiers with resolving customer complaints and inquiries.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Trained new cashiers on proper use of registers and store policies.
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Answered customer questions and provided store information.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.